Summary
Overview
Work History
Education
Skills
Certification
Security Clearance
Languages
Timeline
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ASET GURE

Blacklick,OH

Summary

Accomplished Information Technology Specialist with a proven track record at the Ohio National Guard, enhancing system operations and Troubleshooting AI Systems. Skilled in cloud computing and remote support, I significantly improved system integrity and user satisfaction. Demonstrates exceptional troubleshooting skills and a commitment to maintaining high safety and performance standards. Personable and adaptable, with strong foundation in IT fundamentals and passion for technology. Well-versed in network configuration and troubleshooting, with hands-on experience in software and hardware maintenance. Poised to drive efficient IT operations and contribute to seamless technological integration.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Technician

E2 Optics
07.2024 - Current
  • Contributed to project success by providing technical support during installations and upgrades.
  • Supported continuous improvement initiatives by actively participating in training sessions and workshops.
  • Reduced downtime by performing preventive maintenance and routine checks on all machinery.
  • Streamlined repair processes through diligent documentation of equipment issues and solutions.
  • Installed and managed structured cabling infrastructure.
  • Moved and installed shelves, power strips, rails, servers, switches and other equipment.
  • Collaborated with team members to improve overall service delivery, resulting in increased client satisfaction ratings.
  • Dressed and labeled cables for easy identification and traceability.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.

Information Technology Specialist (25B)

Ohio National Guard
08.2023 - Current
  • Maintains and performs limited field-level maintenance on computer systems, IT networks, and cable/wire communication systems
  • Performs system administration (SA) and maintains computers and servers within the computing environment (CE) and network environment (NE)
  • Conducts network administration (NA) including installation, configuration, and maintenance of network computing equipment such as routers, switches, desktops, and laptops
  • Manages Communication Security (COMSEC) Account in accordance with AR 380-40 regulations
  • Provides system administration and direct support for IT platforms and digital management systems in various operational environments
  • Performs cybersecurity functions, ensuring availability, authentication, confidentiality, integrity, and non-repudiation
  • Verifies and implements network security policies and addresses vulnerabilities from cyber defense teams
  • Handles network and IT management tasks, including incident and problem processing, change requests, availability management, and user interaction
  • Assists in planning, configuring, managing, and monitoring local area networks (LAN)
  • Developed custom software solutions for various departments, resulting in improved workflow efficiency.
  • Enhanced network security by implementing robust firewall configurations and vulnerability assessments.

Ground Service Ramp Agent

AGI
03.2023 - 06.2024
  • Improved ramp safety by consistently adhering to company policies and federal regulations
  • Contributed to a positive customer experience by assisting passengers with special needs or requests during boarding and disembarking procedures
  • Provided quick response to emergencies on the ramp area following established protocols, safeguarding both personnel and assets involved in incidents
  • Increased on-time performance by swiftly marshalling aircraft in and out of gates as per schedule requirements
  • Improved ramp safety by consistently adhering to company policies and federal regulations.
  • Maximized fuel efficiency through careful monitoring and maintenance of fueling systems.

Education

Information Technology Diploma - Information Technology

U.S Army Cyber Center of Excellence
Fort Eisenhower, GA
08.2024

High School Diploma -

Zenith Academy
Columbus
05.2023

Skills

  • IT Asset Management
  • Execute LAN from Network Plan
  • Operating System Configuration
  • Application Integration
  • Operating Virtualization Software
  • IT Risk Assessment
  • Configure VoIP Devices
  • Troubleshooting AI Systems
  • Configure Devices on Enterprise Network
  • Perform User Account Management
  • IT asset management
  • Operating system configuration

Certification

Cisco Networking Academy, Networking Essentials

Security Clearance

Secret Clearance, 2024-Present

Languages

Somali
Native or Bilingual

Timeline

Technician

E2 Optics
07.2024 - Current

Information Technology Specialist (25B)

Ohio National Guard
08.2023 - Current

Ground Service Ramp Agent

AGI
03.2023 - 06.2024
Cisco Networking Academy, Networking Essentials

Information Technology Diploma - Information Technology

U.S Army Cyber Center of Excellence

High School Diploma -

Zenith Academy
ASET GURE