Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Sam's Clubs
Fargo, ND
08.2018 - 08.2019
Prepared merchandise for purchase or rental.
Provided product information and answered customer questions.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Assisted with unloading delivery trucks and stocking shelves with new merchandise.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Helped customers by answering questions and locating merchandise.
Handled customer complaints in a professional manner.
Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Inspected purchased items for defects before handing them over to customers.
Education
High School Diploma -
Emsley A Laney High School
Wilmington, NC
06-2018
Bachelor of Science - Electrical Engineering
North Dakota State University
Fargo, ND
Skills
Regulatory Compliance
Customer Service
Display Setup
Money Handling
Customer Engagement
Teamwork and Collaboration
Dispute Mediation
Positive and Professional
Independent Judgement
Problem-Solving
Teamwork
Flexible Schedule
Interpersonal and Written Communication
Accomplishments
2021-2022 Eivind Horvik Memorial Award
2019 Innovation Challenge Entrepreneurship Track First Place
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