Ash Keen
Sacramento,CA
Summary
Passionate Ambassador who is a strong leader with decision-making, and communication skills. Looking to secure a challenging career in leadership
Overview
2
2
years of professional experience
Work History
Pick Process Guide
SMF6
06.2022 - Current
- Selected to support and lead shifts in instances where Process Assistants are not available on floor.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Support management on staffing associates in each process path including all indirect roles.
- Skills to identify associates with quality opportunities and provide feedback to help them improve.
- Full understanding of entire outbound department, workflow, and daily production goals.
- Assisting in keeping work areas clean, addressing safety hazards and referring all job injuries to Area Management.
Lead Problem Solver
SMF6
05.2022 - Current
- Selected to support problem-solving department and train problem solvers.
- Ensuring all customer shipments are processed before ExSD to reduce risk of our customers experience.
- Supporting all associates with various problems, ensuring right items go to customers, picking items, and checking them in before SLA time.
- Utilize various tools such as Rodeo, Fcresearch, POPS, and ATLAS to complete daily tasks and maintain high workflow.
Outbound Learning Ambassador
SMF6
03.2022 - Current
- Selected to teach new associates and management in Pick, Pack, and Ship Dock departments.
- Responsible for conducting training for 75+ newly hired and seasoned Amazon associates.
- Responsible for documenting Amazon associate's performance during initial training.
- Performed multiple interactions/audits to ensure associates continue to follow standard work in their first 2 weeks.
- I use my ability to operate multiple PITs to train on how to safely and correctly operate each PIT which is integral competent of performing their daily tasks.
Education
High School Diploma -
Rio Linda High School
Rio Linda, CA06.2021
Skills
- Staff Training
- Workload Planning
- Workplace Safety
- Multitasking and Time Management
- Proficient in Microsoft Office
- Workflow Operation
- Problem-Solving Ability
- Highly Efficient and Productive
- Analytical skill
- Computer and software usage skills
Timeline
Pick Process Guide
SMF6
06.2022 - Current
Lead Problem Solver
SMF6
05.2022 - Current
Outbound Learning Ambassador
SMF6
03.2022 - Current
High School Diploma -
Rio Linda High School
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