Ashley Plunkett
Summary
Extremely productive individual with a solid track record in demanding and hectic work settings. Eager to learn and capable of applying new information quickly and effectively. Dedicated and thorough second-year nursing student with over seven years of combined experience in retail and restaurant settings, also holds a phlebotomy certification. Proven capacity to manage stressful situations, deliver great customer service, and pay close attention to detail. I worked as a selling associate at Victoria's Secret for a year, which improved my ability to interact with people and function well in a team. Six years of experience working in restaurants, where I honed my multitasking and communication abilities. Dedicated to using my phlebotomy training and varied background to deliver excellent patient care in a clinical setting.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Selling Associate
Victoria Secret
06.2023 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed strong communication and problem-solving skills through customer interactions.
Restaurant Worker
Delly's Yaad Style Cooking
06.2018 - Current
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Delivered exceptional customer service in a fast-paced environment.
Education
Bachelor of Science - Nursing
Delaware State University
Dover, DE05.2027
Skills
Customer Service
Time Management
Attention to Detail
Computer Skills
Flexible Schedule
Multiple Priorities Management
Certification
- Phlebotomy Technician, Completed June 2024
TIA School of Allied Health
377 Oak St #101, Garden City, NY 11530
Skills
- Venipuncture and Capillary Punctures
- Patient Care
- Customer Service
- Attention to Detail
- Communication Skills
Timeline
Selling Associate
Victoria Secret
06.2023 - Current
Restaurant Worker
Delly's Yaad Style Cooking
06.2018 - Current
Bachelor of Science - Nursing
Delaware State University