Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Asha Able

Rock Hill,US

Summary

Hardworking, dedicated to providing exceptional service and support to maximize customer satisfaction. Building trust with customers to promote satisfaction, resolve concerns, and maintain long-term loyalty is a proven track record. Knowledgeable of providing great customer service to the standards, with a strong ability to remember product and service information in order to resolve issues effectively.

Overview

4
4
years of professional experience

Work History

Customer Service Advisor

Teleperformance USA
05.2024 - Current
  • Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Implemented strategies to reduce average handling time without compromising on service quality.
  • Contributed to team meetings with valuable input, fostering a collaborative work environment.
  • Navigating and troubleshooting cellular devices, identifying charges for cx’s

Processing Teller

GardaWorld
12.2022 - 06.2024
  • Transferring funds accurately
  • Processing customer/company deposits
  • Was in charge of counting and packaging currency and coins
  • Receiving customer/company deposits from messengers

Room Attendant

Fairfield Inn And Suites Marriott
04.2021 - 11.2022
  • Greeting guests
  • Keeping rooms clean up to maintenance as guest check out/ stay over
  • Followed safety procedures while handling cleaning products
  • Delivered items requested by guests such as extra pillows or blankets in a timely manner

Cashier

Walmart Supercenter
11.2020 - 06.2021
  • Greet customers as they enter/exit the establishment
  • Used a point-of-sale system to complete transactions
  • Handled customer complaints and kept the checkout area clean and tidy
  • Restocking items on shelf
  • Fulfilling customer orders for online pick up

Education

High School Diploma -

South Pointe High School
Rock Hill, SC
06-2019

Skills

  • Strong verbal communication
  • Customer Service
  • Collaboration
  • Conflict Resolution
  • Inbound and Outbound call
  • Electric Pallet Jack certification
  • Picking/packing
  • Cashier
  • Fast-food service
  • Team member
  • Processing teller

Accomplishments

  • Consistently maintained high customer satisfaction ratings.

Timeline

Customer Service Advisor

Teleperformance USA
05.2024 - Current

Processing Teller

GardaWorld
12.2022 - 06.2024

Room Attendant

Fairfield Inn And Suites Marriott
04.2021 - 11.2022

Cashier

Walmart Supercenter
11.2020 - 06.2021

High School Diploma -

South Pointe High School

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Asha Able