Lead Quality Analyst/Test Automation Engineer with 9+ years of experience in the field of Information Technology, specializing in Software Quality Assurance, Quality Control with manual and automation testing.
Overview
29
29
years of professional experience
Work History
Quality Analyst/Test Engineer
UCare
09.2019 - Current
UCare offers Medicare, Medicaid, Individual and Family health plans. Ucare is migrating their member and plans from AMISYS to HealthEdge/HealthRules for care administration. Our project’s primary focus is to integrate HealthEdge with Fuse frontend interface. Multi-Layer Enterprise Services were built to support the integration. Our testing scope has been, verification and validation of these API’s and their expected behavior.
Leading all testing efforts for FUSE application and backend services.
Validating member enrollment, policies, benefits, claims as well as aggregation(migration of customers and plans from AMISYS to HealthEdge/HealthRules product).
Worked with Test Lead to create test plans clarifying test strategy, objective, estimation, schedule, deliverables and resources required.
Regression automation test suite modification, execution and verification on project builds targeted for release.
SpecFlow framework is used for automation suite. We evaluated moving test automation to Selenium with ATTD (Acceptance test driven development) and Azure DevOps. We are moved now to test automation and test management in Azure Dev Ops.
Working with 2 test engineers to split test cases to cover required testing and reviewing results. Help team for any queries/concerns/blockers in test execution.
Reviewing API definition to validate resources, operations and data models used by API.
Creation/modification, collection and verification of data needed for testing, using Oracle SQL Queries and REST API (using SOAP UI), as needed for tests.
Test Management (plan, manage, execute tests and log defects) using TFS(Test Foundation Server). Initially we used MTM(Microsoft Test Management) for test management.
Sprint management for Agile Scrum delivery project is done using TFS. Use Cases are documented here and split into Epic/Story/tasks for Sprint management. Test Cases are linked from MTM to TFS for test coverage of user story.
Learned ReadyAPI and its capabilities to be used in Agile Projects, right from CI/CD pipeline, to speed up test automation with focus on functional testing and service virtualization.
Migrated our test management and test automation to Azure DevOps from TFS, where now Test Plans, Test Automation, Test Status Boards, Repository and pipelines for Agile and DevOps practice are integrated.
Project Summary: UCare offers Medicare, Medicaid, Individual and Family health plans. Ucare is migrating their member and plans from AMISYS to HealthEdge/HealthRules for care administration. Our project’s primary focus is to integrate HealthEdge with Fuse frontend interface. Multi-Layer Enterprise Services were built to support the integration. Our testing scope has been, verification and validation of these API’s and their expected behavior.
QA Test Engineer
Questar
03.2017 - 04.2019
Questar specializes in providing Educational Testing Services via assessment solutions for students K-12. The project involved in ensuring that the assessment solutions provided for various US State Education programs are performing to provide excellent and ease of assessment experience for students. Kanban Agile methodology was used for development and defect resolution in the project.
Executed automation test scripts in QTest for functional, regression and smoke testing and updated test status from results.
Defect logging, tracking in JIRA and ensuring test compliance with RTM(Requirement traceability matrix)
Involved in Cross browser testing on various browsers like IE7/8, FF, Chrome and Safari.
User interface (relating to usability) testing using various devices, Window 7, Mac OS, iPAD.
Ensuring that any defects in the assessment solution user interface (navigation flow, buttons, pop-up, help tools-scratch pad/ calculator) are captured and resolved.
Ensuring the assessment test is working as designed for evaluations (Introduction, help guidelines, assessment order, assessment review, submission and evaluation results)
Data Validation using SQL queries on different environments: Integration and Pre-prod/UAT.
Project Summary: Questar specializes in providing Educational Testing Services via assessment solutions for students K-12. The project involved in ensuring that the assessment solutions provided for various US State Education programs are performing to provide excellent and ease of assessment experience for students. Kanban Agile methodology was used for development and defect resolution in the project.
Test Engineer
Daksh eServices Pvt. Ltd
10.2001 - 07.2002
Sprint online portal issues were routed to our team for evaluating them to route into various categories such as Defects, User Error, User Experience Issues, Portal Navigation issues. The defects, portal navigation and user experience issues were routed to appropriate team for addressing the concerns and tracked via defect tracking using Excel sheets and imported in to MS-Access database for review and reporting purposes.
Involved in manual testing for validating user issues logged.
Evaluating and categorizing issues into various categories for defect assignment and tracking.
Defect writing, defect tracking and importing defect data into MS-Access for reporting needs.
Training team members on the test and quality assurance process followed in the team.
Wrote SQL queries for validating defect data capture information and presenting to team lead for reporting.
Involved in creating Traceability Matrix to ensure comprehensive test coverage of requirements.
Attended walkthrough meetings with App users, Subject matter expert and Developers and provided feedback accordingly
Project Summary: Sprint online portal issues were routed to our team for evaluating them to route into various categories such as Defects, User Error, User Experience Issues, Portal Navigation issues. The defects, portal navigation and user experience issues were routed to appropriate team for addressing the concerns and tracked via defect tracking using Excel sheets and imported in to MS-Access database for review and reporting purposes.
Test Engineer
Punwire paging services (Page Me)
06.1996 - 09.2001
Worked as technical specialist for PageMe in identifying and replicating issues and providing resolutions for corporate customers using issue classification, defect tracking, training and technical resolution per company guidelines.
Worked with Technical team for PageMe, involved in thorough testing of Pager functions and services.
Accessing multilingual text message content and timely delivery to ensure it meets the expected delivery guidelines.
Involved in testing new functionalities based on test cases and coordinated with Engineers in fixing issues.
Performed Smoke testing, Functional testing, Regression testing and Integration testing.
Logging issues, defects, test cases in excel for tracking and reporting needs.
Captured PageMe operations and corporate customer engagement contracts for background information reference and working with Managers and Engineers closely to ensure delivery mechanism and expectations.
Project Summary: Worked as technical specialist for PageMe in identifying and replicating issues and providing resolutions for corporate customers using issue classification, defect tracking, training and technical resolution per company guidelines.
Education
Master of Computer Science -
Maharshi Dayanand University
Diploma - Software Technology and Systems Management
NIIT
Bachelor of Science - undefined
Kurukshetra University
Skills
JIRA, HP Quality Center(Training), MTM(Microsoft test management), TFS(Test Foundation services), Azure DevOps
Database: Oracle/PL SQL, MS-Access
User Interface testing with IE, Chrome, Firefox, Safari on Windows 7, Mac OS and iPAD
Services(SOAP/REST) Testing: SOAP UI, Postman, JSON, XML
Cucumber, SpecFlow, ReadyAPI, Selenium, Karate API
Java and C# for test automation
Operating Systems: Windows, UNIX, Mac OS, iPAD
Timeline
Quality Analyst/Test Engineer
UCare
09.2019 - Current
QA Test Engineer
Questar
03.2017 - 04.2019
Test Engineer
Daksh eServices Pvt. Ltd
10.2001 - 07.2002
Test Engineer
Punwire paging services (Page Me)
06.1996 - 09.2001
Diploma - Software Technology and Systems Management
NIIT
Bachelor of Science - undefined
Kurukshetra University
Master of Computer Science -
Maharshi Dayanand University
Training
CFTL foundation testing course from SimpliLearn
Edureka Course for Test Planning and Test Scripting.