Asha Nair

• Partner with senior management to align HR strategies with business objectives, overseeing the full talent management lifecycle, managing an employee strength of 600+, and leading change management initiatives.
• Reduced company recruitment costs by implementing a strategy focused on direct hires and leveraging employee referrals, optimizing the hiring process and minimizing external agency expenses.
• Groomed and promoted over 80 employees by implementing an effective internal job posting strategy, fostering career growth and development within the organization.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
• Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
• Enhanced employee retention by implementing effective onboarding and training programs.

• Devised hiring and recruitment policies for 100+employees
• Overseeing HR functions, managing employee onboarding, driving HR programs, and providing consultative support to managers.
• Managed payroll administration, ensuring timely and accurate salary disbursements to all employees.
• Resolved employee disputes in a timely manner, fostering a positive workplace environment and minimizing disruptions.
• Reduced employee turnover with targeted recruitment strategies and comprehensive benefit packages.
• Participated in talent acquisition initiatives, effectively filling open positions with qualified candidates in a timely manner.
• Developed a company-wide training program, improving staff skillsets and boosting overall productivity levels.
• Spearheaded the transition to a paperless HR system, reducing administrative workload and enabling better tracking of key metrics.
• Motivated employees through special events, incentive programs, and constructive feedback.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.

• Developed high-performing teams by recruiting 50+ top talent and fostering an environment conducive to professional development and personal growth.

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• Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
• Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
• Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.
• Reduced personnel costs by restructuring the management hierarchy to eliminate redundancies and promote cross-functional collaboration.

• Coordinating staffing activities, managing onboarding processes, and working closely with hiring managers for recruitment.
• Reduced company recruitment costs by implementing a strategy focused on direct hires and leveraging employee referrals, optimizing the hiring process and minimizing external agency expenses.
• Successfully established a team of 500+ by partnering with technical campuses and institutes across Kerala for an Etisalat client, leveraging strategic campus outreach and recruitment initiatives

• Conducting interviews, maintaining follow-ups with employees, and coordinating with clients for recruitment processes.
• Successfully recruited over 200 sales professionals for BPOs while ensuring adherence to turnaround time (TAT) and maintaining cost efficiency
• Built strong relationships with external vendors partners provide high-quality services resources support organization''s objectives.