Ashante Johnson
Peoria,AZ
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Med Tech/Elderly Caregiver
Amarsi Assisted Living
02.2025 - 05.2025
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Administered medications and performed basic and advanced patient assessments.
Lead DDD Group Home Manager
Just All About You
06.2015 - 03.2025
- Experience working with confidential records and maintaining accurate and detailed records
- Scheduling children/families for various appointments
- Weekly/Monthly reporting to various state and federal agencies as well as creating internal/external correspondence
- Administrative support for all staff
- Multitasking daily duties in order to effectively serve our clients and staff
- Direct the work of others
- Skills Used: Communication skills, skilled at developing rapport which is key to a successful relationship with our children and families
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Ensured safety and well-being of residents, conducting regular home inspections and coordinating necessary maintenance.
- Assisted residents with basic hygiene and healthcare needs.
- Offered learning opportunities to help residents develop important life skills.
- Scheduled physician and other appointments for residents, providing transportation to each visit.
- Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
- Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
Customer Service/Appointment Scheduler
Phoenix Pest & Termite Control
12.2013 - 07.2015
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
- Answered phone calls and answered questions from potential customers.
- Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
- Acted as first point of contact and set appointments for prospective clients.
- Enhanced customer satisfaction with timely and accurate appointment confirmations and reminders.
- Handled complaints and questions, and re-directed calls to other team members.
Lead Teacher
Childrens Academy Preschool
09.2010 - 11.2013
- Develops weekly plans, and implements age appropriate curriculum (lesson plan) to nurture and stimulate all domains of children s development in their care.
- Provides a developmentally appropriate classroom environment that reflects the children’s learning and growth.
- Perform on-going developmental evaluations of children as required by funding sources and develop lesson plans and follow curriculum implementation that addresses the individual needs of each child.
- On an on-going basis, plan, evaluate and improve the physical environment in the classroom to create opportunities to meet the changing needs of the developing child.
- Provide responsive care to all children by adapting daily care giving routines and plans in the interest and needs of the individual child and the group.
- Prepare developmental progress reports as needed.
- Demonstrate cultural competency and respect for the child's background by incorporating the cultural, linguistic and familial values and beliefs into the childcare program and lesson plans.
- Exchange information and serve as a member of a multidisciplinary intervention/prevention team.
- Completes child transition and orientation of the classroom with parents.
- Maintain ongoing, open communication with parents/ caregivers.
- Provide a classroom environment that encourages parent participation.
- Ensure that each family receives an opportunity to build strong relationships and experience clear communication with teaching staff.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Enhanced student comprehension by incorporating hands-on learning activities and group projects.
Education
Some College (No Degree) - Early Childhood Education
Glendale Community College
Glendale, AZCosmetology School
Empire Beauty School
Avondale, AZCNA Certification - CNA
Risilent Healthcare Academy
Phoenix, AZ11-2025
Med Tech Certificate - Med Tech
Elite Medical Academy
Phoenix, AZ04-2025
Skills
- Behavioral health assistance
- Client support
- Lead team operations
- Collaborative team member
- Patient interaction
- Direct patient care
- HIPAA regulations
Certification
CPR First aid
Finger Print Clearance Card-Level One
Med Technician
CNA Certification
Article 9
Prevention and Support
Positive Behavior Support
ADDITIONAL INFORMATION
- Strong communication skills which facilitate instant rapport with others
- Effectively manage and direct the work of others
- Skilled at recognizing and being sensitive to cultural differences/diversity
- Experienced in working in an environment that stresses confidentiality
Timeline
Med Tech/Elderly Caregiver
Amarsi Assisted Living
02.2025 - 05.2025
Lead DDD Group Home Manager
Just All About You
06.2015 - 03.2025
Customer Service/Appointment Scheduler
Phoenix Pest & Termite Control
12.2013 - 07.2015
Lead Teacher
Childrens Academy Preschool
09.2010 - 11.2013
Some College (No Degree) - Early Childhood Education
Glendale Community College
Cosmetology School
Empire Beauty School
CNA Certification - CNA
Risilent Healthcare Academy
Med Tech Certificate - Med Tech
Elite Medical Academy
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