Ashante Mitchell
Shoreline,WA
Summary
Highly motivated, strong customer service professional with practical interactive skills to deliver premium service to clients. Experienced in Labcorp's products as well as services and willing to educate customers in a fast-paced environment to drive the attainment of collective goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Data Entry/ Specimen Processor
LabCorp
03.2023 - Current
- Received and processed laboratory specimens and requisitions.
- Entered requisitions data into database accurately.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Built and maintained tracking databases for variety of measuring aspects.
- Trained lab assistant staff.
- Telephone communication and other clerical duties.
Education
Bachelor of Science - Software Engineering
Western Governors University
Skills
- SIS System
- Laboratory Information Systems
- Excel expertise
- Microsoft Office Suite
- Spreadsheet Management
- Task Prioritization
- HIPAA Compliance
- Multitasking Abilities
- Critical Thinking
- Excellent Communication
- Troubleshooting
- Specimen Handling
- Data Entry Accuracy
- Medical Terminology
- Attention to Detail
- Specimen Processing
- Call Center Experience
- Complaint Handling
- Product Knowledge
- Inbound Phone Calls
Customer Service Support Representative
.
Certification
Certified Nursing Assistant
Nursing Assistant- Registered (NAR)
Basic Life Support, American Heart Association
Break Into Tech- Data Analytics Professional Certificate
Timeline
Data Entry/ Specimen Processor
LabCorp
03.2023 - Current
Bachelor of Science - Software Engineering
Western Governors University