Summary
Overview
Work History
Education
Skills
Timeline
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Regina Huff

Memphis,TN

Summary

Versatile and detail-oriented, with 20 years of experience in various job roles. Proficient in data entry, medical laboratory procedures, and customer service, inbound and outbound calls. Possess computer skills and 10 key keypad. Currently pursuing a Bachelor's degree in Human Resource Management.

Overview

13
13
years of professional experience

Work History

Data Entry/Specimen Processor

Quest Diagnostics
Memphis, TN
01.2020 - Current
  • Checking clients specimen information for accuracy
  • Processing laboratory samples from patients as they come into the lab
  • Entering client and patients demographic information into the computer accurately
  • Preparing specimens for testing on the line or lynx
  • Delivering specimens to different parts of the lab as needed
  • Check end of the day browsers on spreadsheet
  • Follow up on emails and phone calls from clients

Customer Service Representative

Shelby County Child Support Services
Memphis, TN
11.2019 - 01.2020
  • Establish and enforce child support orders
  • Conduct research in database system to locate non-custodial parents
  • Research and review records to gather information vital to cases before court
  • Verify existing data on an automated child support system
  • Schedule genetic testing to establish paternity
  • Answer inbound and outbound calls
  • Type up DNA results letters to be mailed out to both parties
  • Order office supplies
  • Assist clients if needed

Warehouse Associate

Manpower/ Pfizer Pharmaceutical
Memphis, TN
06.2014 - 04.2019
  • Pick and pack out line production
  • Data Entry of product inventory
  • Verify the products on the order labels before picking them to be shipped out to the customers
  • Stock inventory as needed
  • SAP verification of product
  • Scan daily paperwork into the database system

Store Associate

Sam's Club Warehouse
Memphis, TN
02.2012 - 05.2014
  • Spot forklift drivers as they put merchandise on shelf
  • Pick and pull faxed orders for customers
  • Restock merchandise on floor as the truck unloads shipment
  • Zone sales floor with scanner gun
  • Clean designated area
  • Assist with customers
  • Answer incoming calls

Education

Bachelor's degree - Human Resource Management

Strayer University
Memphis, TN
01.2025

High school diploma - General Studies

W.P. Davidson High
Mobile, AL
01.1993

Skills

  • Typing
  • Laboratory Experience
  • Data Entry input
  • Basic computer skills
  • Clerical experience
  • Specimen handling
  • 10-key
  • Quality assurance controls
  • Scheduling
  • Excellent customer service skills
  • Document scanning
  • Microsoft office
  • Verifying data accuracy

Timeline

Data Entry/Specimen Processor

Quest Diagnostics
01.2020 - Current

Customer Service Representative

Shelby County Child Support Services
11.2019 - 01.2020

Warehouse Associate

Manpower/ Pfizer Pharmaceutical
06.2014 - 04.2019

Store Associate

Sam's Club Warehouse
02.2012 - 05.2014

Bachelor's degree - Human Resource Management

Strayer University

High school diploma - General Studies

W.P. Davidson High

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Regina Huff