Ashanti Cruz
St. Cloud,FL
Summary
Outgoing Front End Cashier bringing 2+ years of experience in [bagger, cashier] roles. Excellent math skills. Quickly calculates and processes transactions. Strong product knowledge and understanding of target customers. Talented at packaging and transporting merchandise, minimizing product loss and enhancing customer service. Friendly cashier with energetic and helpful demeanor. Adept at operating cash registers and assisting customers throughout checkout process. Successful working in fast-paced and crowded retail environments while maintaining professional attitude. Strong math skills and scheduling flexibility.
Overview
3
3
years of professional experience
Work History
Front Window Cashier
Yomos Baked Potatoes
Saint Cloud, United States
12.2020 - 05.2022
- Greeted customers and responded to requests for information.
- Helped customers complete purchases, locate items and join reward programs.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Approached every question or concern with calm and level-headed approach.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Bagger
Yomos Baked Potatoes
Saint Cloud, United States
12.2020 - 05.2022
- Maintained customer satisfaction by assisting with carrying out goods.
- Worked together with cashiers to guarantee customer satisfaction.
- Communicated with cashiers and customers to learn about bagging needs.
- Assisted with maintaining clean and organized store appearance.
- Answered customer inquiries and provided product guidance.
- Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment
Education
High School Diploma -
St. Cloud High School
Saint Cloud, FL05.2024
Skills
- Customer Satisfaction
- Providing Feedback
- Phone Systems
- Food and Beverage Experience
- Cash Counting
- Customer Complaint Resolution
- Bagging Assistance
I love helping people who are in need, providing the kindest help with patience.
I love being able to help those, who are in need of help and even those who don't need help but simply want someone to talk too . Whether it's guiding them the right direction to the best of my knowledge, along with being trustworthy and respectful.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Window Cashier
Yomos Baked Potatoes
12.2020 - 05.2022
Bagger
Yomos Baked Potatoes
12.2020 - 05.2022
High School Diploma -
St. Cloud High School
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