Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Ashanti Gay

North Miami,FL
Ashanti Gay

Summary

Dedicated 25 year old Miami, FL native with a high school diploma and a strong desire for continuous learning. Proficient in public speaking through speech workshops, boasting 5 years of security experience and 8 years in customer service. Recognized for exceptional customer service, professionalism, teamwork, and adaptability. Seeking opportunities in Miami Beach, Miami, North Miami, or Hialeah, FL with a commute range of up to 15 miles. Authorized to work in the US for any employer. Skilled in conducting surveillance and managing access control to prevent unauthorized entry, utilizing keen observational skills to effectively address potential security threats. Experienced in emergency response procedures to ensure prompt and appropriate action during incidents. A security professional with a solid track record of safeguarding assets and ensuring safety, demonstrating the ability to assess risks, manage security protocols, and respond efficiently to incidents. Emphasizing collaborative team efforts and adaptability to meet evolving security needs. Known for reliability and expertise in surveillance, access control, and emergency response.

Overview

9
years of professional experience
1
Certification

Work History

Lago Political Canvassing

Political Canvasser
01.2024 - 10.2024

Job overview

  • Informing local residents about the political disadvantages & advantages
  • Walking door to door to pass out flyers and encourage others to sign petition forms.
  • Increased voter engagement by effectively communicating campaign messages doortodoor.
  • Maintained accurate records of interactions with potential voters, providing valuable feedback to the campaign team for strategic adjustments.
  • Worked closely with campaign manager to refine talking points based on evolving political landscape and constituents'' concerns.
  • Enhanced voter turnout through diligent telephone canvassing and persuasive conversations.
  • Trained new volunteers, ensuring consistency in messaging and efficiency of canvassing operations.
  • Collaborated with campaign team to develop effective strategies targeting undecided voters in key districts.

Terminal Security Solutions

Security Guard
01.2021 - 2024

Job overview

  • Screening bags that weighs from 50-100lbs
  • Identifying any prohibited items
  • Metal detector operator
  • TSS
  • Ensuring Public local safety
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Responded quickly to incidents and assessed active situations for security concerns.

Renewal Logistics

Warehouse Worker
07.2019 - 02.2020

Job overview

  • Packing orders for various retail stores.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.

Snappers Fish and Chicken

Cashier/Customer Service
02.2016 - 06.2019

Job overview

  • Completed credit card transactions, managed cash, and maintained cleanliness in various roles including drive-thru and food service.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Wendy's Incorporated

Wendy's Crew Member
01.2018 - 01.2019

Job overview

  • Processed monetary exchanges and managed credit card transactions efficiently.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Trained new team members on procedures, customer service, and sales techniques.

Hard Rock Stadium

Cashier/Customer Service
01.2018 - 06.2018

Job overview

  • Assisted visitors with stadium navigation, fostering strong customer relationships.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Worked effectively in fast-paced environments.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

Miami Central Senior High School
Miami, FL

High school from Law Enforcement
06.2018

University Overview

  • Honoree of National Honers Society
  • Completed AP course in Calculus
  • Completed AP course in History

Skills

  • Teamwork (4 years)
  • Customer Service (8 years)
  • Food Service (6 years)
  • Cashier (6 years)
  • Crew Member (5 years)
  • Cash Handling (8 years)
  • Food Handling
  • Order Picking
  • Warehouse Experience
  • Shipping & Receiving
  • Public Speaking
  • Security (5 years)
  • Surveillance (3 years)
  • CCTV (2 year)
  • Loss Prevention (2 years)
  • Typing
  • Packaging
  • Cash handling
  • Organizational skills
  • Computer skills
  • Conflict management
  • Communication skills
  • Customer service
  • Guest services
  • Food handling
  • Sales
  • Cash register
  • Canvassing
  • Marketing
  • Door-to-door
  • Time management
  • Data entry
  • Inventory control
  • Leadership
  • Human resources
  • Issue awareness
  • Community engagement
  • Cross-cultural communication
  • Grassroots organizing
  • Quick-learning
  • Goal oriented
  • Flexibility
  • Customer engagement
  • Documentation
  • Daily reporting
  • Data gathering
  • Direct sales
  • Survey taking
  • Services promotion
  • Door-to-door sales
  • Collaboration
  • Residential canvassing
  • Canvassing strategy
  • Product promotion skills
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Team leadership
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Detail-oriented
  • Inbound and outbound calls
  • Verbal communication
  • Phone and email etiquette
  • Microsoft office
  • Documentation and recordkeeping
  • Scheduling appointments
  • Task prioritization
  • Discretion and confidentiality
  • Self motivation
  • Coaching and mentoring
  • Interpersonal skills
  • Analytical thinking
  • Data collection
  • Public speaking
  • Time management abilities
  • Payment processing

Certification

  • Screening July 2022 to Present Security screening license
  • Class D Security January 2019 to April 2024
  • TWIC Card January 2021 to March 2024
  • Guard Card
  • Driver's License

Timeline

Political Canvasser
Lago Political Canvassing
01.2024 - 10.2024
Security Guard
Terminal Security Solutions
01.2021 - 2024
Warehouse Worker
Renewal Logistics
07.2019 - 02.2020
Wendy's Crew Member
Wendy's Incorporated
01.2018 - 01.2019
Cashier/Customer Service
Hard Rock Stadium
01.2018 - 06.2018
Cashier/Customer Service
Snappers Fish and Chicken
02.2016 - 06.2019
Miami Central Senior High School
High school from Law Enforcement