Ashanti Howie Hobdy
Plainfield,NJ
Summary
Motivated customer service individual with background in developing relationships and resolving complex customer issues. Strengths include strong communication skills, problem-solving ability, and commitment to improving customer satisfaction. Previous roles included training team members, implementing customer service initiatives, and fostering positive rapport with clientele.
Overview
7
7
years of professional experience
Work History
Instacart Shopper
Instacart
05.2022 - Current
- Listened to customer needs to identify and recommend best products and services.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Assisted customers in selecting desired merchandise and provided product knowledge.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Reported delays.
Stocker
Walmart
07.2021 - 05.2022
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Arranged merchandise in an attractive manner to promote sales.
- Removed outdated products from shelves in accordance with company policy.
Bakery Clerk
Shoprite
01.2021 - 07.2021
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Greeted customers and provided exceptional customer service in a fast-paced bakery setting.
- Answered customer inquiries regarding product features, pricing, and availability.
Stower
Amazon Warehouse
08.2020 - 12.2020
- Inspected products to ensure quality before being shipped to customers
- Scanned merchandise and accurately placed in designated areas for the shipping team
Team 2 Cashier/ Party Hostess
Chuck E. Cheese
02.2018 - 08.2020
- Helped create a great experience for guests, starting with a welcome smile at the entrance
- Ensured guest safety by stamping families’ hands at the entrance and monitoring stamps to be sure the numbers of children and adults all matched
- Cashier duties included receiving payments and issuing receipts, balancing cash drawer; also trained all new cashiers
- Assisted customers by taking food orders, selling tokens, and selecting prizes
- Hosted birthday parties and other celebrations for families
Education
Diploma -
Mehlville High School
05.2020
Certificate - Early Childhood Education Program
South Technical High School
05.2020
Skills
- Customer service support
- Customer interaction
- Package scanning
- Clear communication
- Time management
- Positive attitude
- Shipping and packaging
- Shopping orders
Timeline
Instacart Shopper
Instacart
05.2022 - Current
Stocker
Walmart
07.2021 - 05.2022
Bakery Clerk
Shoprite
01.2021 - 07.2021
Stower
Amazon Warehouse
08.2020 - 12.2020
Team 2 Cashier/ Party Hostess
Chuck E. Cheese
02.2018 - 08.2020
Diploma -
Mehlville High School
Certificate - Early Childhood Education Program
South Technical High School