Ashanti Stamps
Sacramento,CA
Summary
Program support professional with strong background in administration and project coordination. Skilled in streamlining processes, managing schedules, and supporting cross-functional teams to achieve goals. Known for adaptability, reliability, and fostering collaborative environments. Proficient in problem-solving, communication, and organizational tasks essential for program success.
Overview
8
8
years of professional experience
Work History
Scorer
NCS Pearson Online
04.2022 - Current
- Evaluates student responses to open-ended questions in a reliable manner and scores according to customer supplied scoring guide
- Successfully scored upwards of 400 students per shift
- Maintained on average 80 percent validity
Outreach Coordinator
Inquisithealth
05.2022 - 09.2022
- Call and enroll patients into the program using the organizations HIPAA-Compliant online platform
- Interview patients and explain program to prospective patients
- Operate within several systems
- Providing excellent customer service
- Creating detailed notes to support further outreach
- Called over 100 patents per shift
- Interviewed patients and enrolled them into the program
- Appointment setting
- Fielded inbound calls
Child Care Provider
Self-Employed
09.2020 - 05.2022
- Supervise and monitor the safety of children in care
- Prepare meals, organize mealtimes and snacks
- Organize activities so that children can learn about the world and explore interests
- Develop schedules for children
- Watch for signs of emotional or developmental problems
- Develop strong relationships with families, providing regular updates on child progress and establishing trust.
- Manage behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Ensure child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
Eligibility Benefits Specialist
County Of Solano
04.2020 - 09.2020
- Company Overview: California
- Interviewed clients to assist them in completion of application and declaration forms upon eligibility decisions were based
- Interpreted and explained, regulations and rules to clients
- Reviewed applications and documentations for completeness
- Assisted client with need for other services and refereed client to other community resources for other assistance
- Identified and referred clients in need of other social behavioral, employment, mental health, substance abuse, or other services to other department staff or community resources
- Maintained energy and enthusiasm in fast-paced environment
- Observed strict procedures to maintain data and participant confidentiality
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options
- Resolved issues and inquiries from participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions
Child Care Provider
Self-Employed
05.2018 - 02.2020
- Met with parents about daily activities, positive developments and issues
- Kept notes of behavior issues, food served and medications administered to children
- Applied positive behavior management techniques to enhance social interactions and emotional development
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
- Taught children to organize toys, wash hands and share by leading by example
- Enforced rules and managed behavior through developmentally appropriate discipline
- Offered top-notch care to 2+ children at once, ranging in age from 6 to 10
Program Support Specialist / Intern
Fighting Back Partnership
02.2017 - 03.2018
- Created documents, reports and spreadsheets detailing program information
- Responded to in-person and telephone requests for information and assistance
- Assisted in gathering of program data to compose thorough monthly reports
- Participated in marketing, outreach and other visibility efforts
- Communicated clearly with program staff and participants through written and digital correspondence
- Provided general program information and assistance
- Performed clerical organization, answered phones and filed documentation for program manager
- Assist eligible families with completing and submitting applications for eligible services
- Link Vallejo families with appropriate community agencies to provide services
- Assist with coordination and implementation of parent education classes
- Collect, document, and input all client data and case information according to FRC data collection guidelines
- Work with Family and Youth Director to evaluate Family Resource Center documentation process and monitor data outcomes
- Assist in maintaining a thorough program filing system for FRC program documentation
- Coordinate and maintain all support services for the FRC program
- Work collaboratively with the Vallejo City Unified School District's Academic Support
- Attend and participate in relevant contract, department, and organizational staff meetings to share information and coordinate the completion of contract deliverables
- Conduct outreach and represent organization at community events
- Monitor and track program outcomes, maintain organized records and assist with completion of reports
- Perform other duties assigned
Education
Bachelor Of Arts - Sociology
Californian State University, Chico
Chico, CA05.2017
Associate Of Science - Natural Sciences And Mathematics
Napa Valley College
Napa, CA05.2015
Skills
- Verbal and written communication
- Attention to detail
- Problem-solving
- Client advocacy
- Case documentation
- Customer relations
- Data entry
- Troubleshooting skills
Timeline
Outreach Coordinator
Inquisithealth
05.2022 - 09.2022
Scorer
NCS Pearson Online
04.2022 - Current
Child Care Provider
Self-Employed
09.2020 - 05.2022
Eligibility Benefits Specialist
County Of Solano
04.2020 - 09.2020
Child Care Provider
Self-Employed
05.2018 - 02.2020
Program Support Specialist / Intern
Fighting Back Partnership
02.2017 - 03.2018
Associate Of Science - Natural Sciences And Mathematics
Napa Valley College
Bachelor Of Arts - Sociology
Californian State University, Chico
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