Empathetic, creative customer service professional and team player with a natural ability to lead teams toward positive, inspiring customer experiences. Passionate about tailored solutions, turning every interaction into a memorable one.
Overview
1
1
year of professional experience
Work History
Owner
Self-Employed Dog Walker
2025.09 - Current
Provided personalized, trust-based service to community clients, tailoring each experience to their needs
Recently moved to Florida, bringing fresh dedication and building new client relationships
Customer Service Rep
Altadena Animal Hospital
Resolved billing disputes with empathy and creativity
Customized solutions to ensure client satisfaction
Managed equipment while multitasking intake and discharge requests
Proficient in various software systems, including cash flow tools, with strong organizational skills
Education
Education Administration
Grand Canyon University
Phoenix, AZ
05.2028
Associate of Science -
Anthem College
Phoenix, AZ
05.2012
High School Diploma -
William Pete Knight High
Palmdale, CA
06.2007
Skills
Achieved successful project outcomes through effective customization of solutions Enhanced team performance by implementing active listening strategies to resolve issues Cultivated a collaborative environment that empowered team leadership and problem-solving
Implemented strategies to foster diversity and inclusion within diverse business settings