Summary
Work History
Education
Skills
Websites
Timeline
pwb
Ashanti Williams

Ashanti Williams

Kissimmee,FL

Summary

I am a undergraduate college student who is proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Work History

Personal Assistant

Hope Serenity Homes
05 2021 - 08 2024
  • Accomplished project deadlines by assisting with task completion whenever required.
  • Displayed absolute discretion at handling confidential information.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained appropriate filing of personal and professional documentation.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.

Online Volunteer Listener

7 Cups
04 2017 - 07 2019
  • Demonstrated strong adaptability in managing conversations with users presenting various emotional states, ensuring consistent support regardless of the complexity or intensity of the situation.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of online counseling and peer support networks.
  • Provided feedback on platform improvements, contributing to an enhanced user experience for both listeners and those seeking help alike.
  • Completed extensive training in active listening techniques, mental health awareness, and crisis intervention strategies.
  • Enhanced user experience by providing empathetic and attentive listening during online chats.
  • Improved user satisfaction by consistently demonstrating empathy, patience, and understanding during interactions.
  • Supported individuals in crisis by offering compassionate guidance and resources for assistance.
  • Built trust with users through active listening, enabling more open conversations and better understanding of their needs.
  • Assisted users in identifying personal goals and provided guidance on steps to achieve them.
  • Handled sensitive topics professionally while maintaining a safe space for open dialogue with users.
  • Listened to clients' concerns and provided encouragement and support.

Education

Associate's - Business Administration

American Public University
10.2025

Skills

  • Mental health support
  • Crisis Response
  • Written Communication
  • Active Listening
  • Problem-Solving
  • Critical Thinking
  • Organization and Time Management
  • Decision-Making
  • Flexible and Adaptable
  • MS Office
  • Attention to Detail
  • Dependable and Responsible
  • Filing and data archiving
  • Operations support
  • Social media savvy
  • Administrative support
  • Time management
  • Account management
  • Order fulfillment
  • CRM
  • Technical Support

Websites

Timeline

Personal Assistant

Hope Serenity Homes
05 2021 - 08 2024

Online Volunteer Listener

7 Cups
04 2017 - 07 2019

Associate's - Business Administration

American Public University

Similar Profiles

  • Hisham MusaHisham Musa

    Personal Assistant at Harmoni Omsorg ABPersonal Assistant at Harmoni Omsorg AB

  • Celene BhagalooCelene Bhagaloo

    Personal Assistant at The Department of Social ServicesPersonal Assistant at The Department of Social Services

  • Diane TaborDiane Tabor

    Personal Care Assistant/Home Health Care Provider at Life Superior Llc.Personal Care Assistant/Home Health Care Provider at Life Superior Llc.

  • Karolina SkottKarolina Skott

    Personal Executive Assistant at Best Brains IncPersonal Executive Assistant at Best Brains Inc

CREATE PROFILE
Ashanti Williams