Ashari Nunes
El Mirage,AZ
Summary
To obtain the highest qualification and skills to function effectively in this rapidly growing and competitive working field that will allow me to utilize my knowledge to the benefit of the company as well as for personal growth and professional advancement. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Independent Contractor
Liveops
Scottsdale, US
03.2019 - Current
- I worked for multiple clients at a time
- I set my own schedule as I worked from home
- I did inside sales including telemarketing prospecting, account penetration and product application, consulting and delivery of customer service I have worked with programs like Bath and Body Works Victoria secret Nordstrom and Amerihealth.
- Developed and implemented marketing strategies to increase customer engagement.
Remote Customer Service Agent
Arise
Miramar, Florida
12.2020 - 01.2024
- Assisted customers with inquiries regarding products and services through phone, email, and chat.
- Provided product information to customers in a timely manner.
- Resolved customer complaints quickly and efficiently.
Caregiver/Personal Assistant
Home Instead Senior Care
Peoria, US
01.2017 - 07.2018
- Meal preparation
- Personal care
- Medication reminder
- Alzheimers care
- Dementia care
- Light housekeeping
- Pet care
Caregiver
J&B Assisted Living
Peoria, US
01.2017 - 07.2017
- Administering medication
- Assisting with personal care
- Basic food preparation
- Care for the elderly
Education
High School Diploma -
St. Hugh's High School
Kingston Jamaica 09-2010
Skills
- Care Giver
- Nursing
- Developmental Disabilities Experience
- Meal Preparation
- Senior Care
- Pet Care
- Alzheimer's Care
- Dementia Care
- Personal Assistant Experience
- Medication Administration
- Cleaning Experience
- Laundry
- Computer Literacy
- Medical Records
- Autism Experience
- Home Care
- Memory Care
- Patient Care
- Vital Signs
- Data entry
- 10 key typing
- Excellent time management
- Problem solving skills
- Effective written communication
- Effective oral communication
- Customer friendly
- Self-motivated
- Client Relationship Building
- Schedule Management
- Scheduling
- Data Entry
- Product Knowledge
- Appointment Scheduling
- Call Management
- Inbound and Outbound Calling
- Retail sales customer service
- Live chat support
- Typing proficiency
- Call center experience
- Customer Service
Certification
First Aid Certification
Additionalinformation
Grade 3, Grade 3, Grade 3, Grade 3
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Remote Customer Service Agent
Arise
12.2020 - 01.2024
Independent Contractor
Liveops
03.2019 - Current
Caregiver/Personal Assistant
Home Instead Senior Care
01.2017 - 07.2018
Caregiver
J&B Assisted Living
01.2017 - 07.2017
High School Diploma -
St. Hugh's High School