Asha Zayn
Greater Akron,OH
Summary
Detail oriented, cross functional and analytical professional with experience in the nonprofit sector. Self-starter and highly adaptable professional that is able to evaluate a situation, take initiative to troubleshoot the problem and take action to align impactful results. Maintains accurate and timely reporting, while offering creative input and performs responsibilities effectively. Proven ability to build relationships within the community and an organization. Encouraging director and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Director of GROW
Bounce Innovation Hub
01.2023 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy for Bounce Innovation Hub's small business programming, GROW.
- Oversaw operations of all 3 GROW programs in order to provide corrective feedback to achieve daily and long-term goals.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Established departmental performance goals and provided feedback for underperforming areas.
- Optimized operational processes using analytics tools to address client-specific metrics across all programming and its impact on our 200+ alumni.
Program Manager
Bounce Innovation Hub
10.2021 - 12.2022
- Manage GROW programming data and metrics to meet quarter / annual objectives.
- Oversee 3 Entrepreneurs-In-Residence (EIR) who provide services to their 6 to 8 person client load.
- Engaged and worked alongside cross-functional partner stakeholders to manage strategic initiatives.
- Develop program plans while upholding GROW's annual Next Level Business Incubator budget.
- Provide monthly check-ins for each Next Level client to ensure proper satisfactory experience with Bounce’s Entrepreneurs-In-Residence, facilitators and staff.
Program Coordinator
Bounce Innovation Hub
10.2020 - 09.2021
- Oversee and administer the application, review, and manage the selection process for the Aspiring Entrepreneur Program
- Maintain records of client deliverables, program timeline and the intake process for GROW programming
- Developed and maintained relationships with external partners to facilitate program operations.
- Build positive and effective relationships with program participants, guest speakers, mentors, and other network stakeholders.
Youth Facilitator
YWCA Northwest Ohio
09.2018 - 09.2020
- Incorporated understanding of multiple learning modalities and leveraged assessments to develop personalized enrichment curricula.
- Facilitate and develop programming for youth in the Northwest region of Ohio centered around sexual comprehensive curriculum
- Provide monthly reports documenting the objectives & outcomes focused around the Teen Outreach Program.
- Organized special events and activities to boost youth engagement and improve lives of school aged children.
Group Facilitator
Allen County Juvenile Detention Center
12.2017 - 08.2018
- Coordinate and facilitate treatment groups sessions for detention center residents, including social emotional lesson plans to improve cognitive dissonance
- Design session curriculum that incorporates a positive group environment through experiential learning.
- Developed open rapport with patients, encouraging sharing of questions and concerns.
- Identified areas in need of improvement and implemented solutions.
Recruitment Specialist
Philadelphia Futures
12.2016 - 09.2017
- Prepare materials and support staff-led recruitment sessions internally and externally.
- Lead the intake process, evaluated applicant credentials, conducted initial interviews and pre-screening assessments, while maintaining client records for the Sponsor-A-Scholar Program.
- Improved organizational filing systems for confidential client records, resulting in improved accessibility and efficiency.
Lead Residential Aide Supervisor
Families Forward Philadelphia
07.2016 - 12.2016
- Supervise residential staff and manage day-to-day operations for administrative staff, case managers and residential aides.
- Administer the family intake process, review requirements and expectations for the homeless shelter and families in compliance with the Office of Homeless Services.
- Established and maintained effective communication with staff and community organizations to promote high quality client care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
AmeriCorps Member / City Year Team Member
City Year Philadelphia
05.2015 - 06.2016
- Support students inside and outside of the classroom by providing targeted interventions in attendance, behavioral and course comprehension.
- Established monthly school wide initiatives to implement positive math culture throughout the school.
Education
Bachelor of Arts - Liberal Arts
Miami University
Oxford, Ohio05.2015
Skills
- Work Planning and Prioritization
- Business Process
- Program Leadership
- Team Training
- Troubleshooting
- Project Management
- Process Improvement
- Coordinate Events
- Conflict Resolution
Timeline
Director of GROW
Bounce Innovation Hub
01.2023 - Current
Program Manager
Bounce Innovation Hub
10.2021 - 12.2022
Program Coordinator
Bounce Innovation Hub
10.2020 - 09.2021
Youth Facilitator
YWCA Northwest Ohio
09.2018 - 09.2020
Group Facilitator
Allen County Juvenile Detention Center
12.2017 - 08.2018
Recruitment Specialist
Philadelphia Futures
12.2016 - 09.2017
Lead Residential Aide Supervisor
Families Forward Philadelphia
07.2016 - 12.2016
AmeriCorps Member / City Year Team Member
City Year Philadelphia
05.2015 - 06.2016
Bachelor of Arts - Liberal Arts
Miami University
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