Ashely Young

Dispensed orders to customers and Uber/Spark Drivers vehicles

• Picked online grocery orders using Walmart handheld devices and store aislesResolved customer inquiries by providing assistance and solutions.
• Ensured product quality by selecting fresh items for pickup orders.
• Staged completed orders in pickup refrigerators and hold areas.

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• Communicated substitutions and item availability with pickup customers.
• Followed Walmart food safety and sanitation procedures throughout shift work.
• Supported team members with order preparation, handoff, and customer service.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Listened to customer needs to identify and recommend best products and services.
• Determined customer needs through questions and provided tailored product recommendations.
• Operated register, handled cash and processed credit card transactions.
• Recognized security risks to properly handle situations.
• Reduced process lags by training employees on best practices and protocols.

Processed payments accurately to ensure smooth transactions

Scanned and bagged items efficiently for customers

Communicated clearly with customers regarding items and payment detailsnt

Loaded their items in their cart

alerted for carrying out if needed