Ashelyn Miles
Red Oak
Summary
Proactive and goal-oriented professional equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
English Teacher
Bessie Coleman Middle School
07.2024 - 08.2025
- Created daily curriculum based on learning objectives and state standards
- Evaluated and analyzed student performance data
- Identified and addressed performance gaps
- Synthesized complex information and delivered engaging presentations
- Worked with teams to contribute to shared goals and initiatives
Server
Fredonia Brewery
05.2023 - 11.2023
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed cash register operations, processing transactions accurately and efficiently.
- Assisted in training new servers on menu items, service standards, and operational protocols.
- Increased sales with upselling techniques and thorough knowledge of menu specials, events, and promotions.
- Resolved customer complaints promptly, fostering positive relationships and improving overall service quality.
Customer Service/Cashier
Whataburger
04.2021 - 07.2023
- Collaborated with team members to streamline checkout procedures for improved service speed.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Trained new cashiers on operational protocols and customer service standards.
- Monitored inventory levels and communicated restocking needs to management promptly.
Education
Bachelor of Arts - English
Stephen F. Austin State University
Nacogdoches, TX05-2023
Skills
- Customer service
- Accuracy and attention to detail
- Time management
- Word processing
- Organization
- Effective Planning
- Written and Oral communication
Timeline
English Teacher
Bessie Coleman Middle School
07.2024 - 08.2025
Server
Fredonia Brewery
05.2023 - 11.2023
Customer Service/Cashier
Whataburger
04.2021 - 07.2023
Bachelor of Arts - English
Stephen F. Austin State University