Ashenafi Benti

• Built relationships with customers and community to establish long-term business growth.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
• Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
• Monitored sales team performance, analyzed sales data and reported information to area managers.
• Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
• Prepared and implemented strategic growth plans for territory based on company goals and expectations.
• Hired, supervised and coached Number employees on sales strategies to optimize performance.
• Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
• Implemented systems and procedures to increase sales.
• Identified opportunities for growth within Location territory and collaborated with sales teams to reach sales goal.
• Set weekly goals for Number inside sales representatives.
• Incorporated Type sales strategies, boosting sales additional Number%.

• Resolved customer disputes to maintain positive relationships and increase customer base.
• Executed sales and marketing initiatives to increase revenue for company.
• Implemented rental asset processes and cleanliness standards.
• Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.
• Managed multiple tasks in high-volume environment.
• Responded quickly to customer inquiries, answering questions and offering insight into products.
• Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
• Addressed guest complaints and resolved issues to promote satisfaction.
• Processed customer orders and accurately entered into order system.
• Provided assistance to customers requiring help by carrying-out and loading purchases.
• Worked flexible hours; night, weekend, and holiday shifts.
• Maintained energy and enthusiasm in fast-paced environment.
• Maintained excellent attendance record, consistently arriving to work on time.

• Resolved customer disputes to maintain positive relationships and increase customer base.
• Executed sales and marketing initiatives to increase revenue for company.
• Implemented rental asset processes and cleanliness standards.
• Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.

This includes processing contracts, listening and identifying customer needs, upselling our products and services to enhance their travel experience while providing excellent customer service