Asher G. Springs
North Bend,WA
Summary
Operations leader experienced in scheduling, staffing, and multi-department coordination in fast-paced environments. HR leadership, dispatch, and external partners to maintain coverage for 350+ employees. Improves communication workflows and reduces operational errors.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Operations & Scheduling Manager
Tri-Med Ambulance
Kent, WA
01.2022 - Current
- Managed resource allocation and scheduling for 350+ employees across multiple shifts, ensuring optimal operational efficiency and 99%+ coverage targets.
- Coordinated complex multi-department projects, including specialty transports and long-distance assignments, to ensure seamless collaboration among dispatch, EMT teams, and external partners.
- Implemented systematic scheduling solutions that enhanced employee communication workflows and reduced operational friction.
- Managed stakeholder relationships with HR, leadership, dispatch, and external partners to resolve personnel issues and maintain timecards, ensuring workforce requirements were met.
Finance & Operations Manager
Food Lifeline
Seattle, WA
09.2012 - 08.2013
- Managed end-to-end financial operations, overseeing payroll, accounts payable/receivable, and grant/donation tracking to ensure compliance and operational integrity across multiple departments.
- Led implementation of new payroll system across all departments, coordinating cross-functional rollout to improve workflow consistency and reduce processing errors.
- Maintained relationships with corporate donors, vendors, and internal leadership to support financial accuracy and align operational objectives.
Emergency Medical Technician
Tri-Med Ambulance
Kent, WA
09.2016 - 01.2022
- Delivered high-quality customer service and clear communication to patients, families, hospitals, and first responders in high-pressure environments, ensuring effective coordination during emergencies.
- Demonstrated ability to work under pressure, solve problems quickly, prioritize competing demands, and collaborate with cross-functional teams to enhance patient care.
- Responded to emergency calls to ensure rapid medical support and coordination with ambulance crews.
- Assessed patients' conditions and accurately recorded vital signs while transporting them in the field.
- Administered basic life support care to patients under the guidance of medical professionals.
Technology Support Lead (Amazon Contractor)
Avisys Inc.
08.2010 - 08.2011
- Supported enterprise technology needs for Amazon employees by managing resource scheduling and troubleshooting across all organizational levels to ensure seamless operations.
- Created equipment catalog and tracking system to enhance resource visibility and streamline operational processes.
Education
Bachelor of Science - Accounting
Central Washington University
Skills
- Project Planning & Execution
- Scheduling Optimization
- Resource Management and Allocation
- Budget management
- Process Optimization
- Performance Metrics & Reporting
- Risk Mitigation
- Stakeholder Coordination
- Cross-Functional Collaboration
- Team leadership
- Workflow Automation
Certification
IFSAC Firefighter I Certification (2017)
LEADERSHIP & COMMUNITY INVOLVEMENT
Eastside Fire & Rescue, Volunteer Firefighter, 2015, 2018
Timeline
Operations & Scheduling Manager
Tri-Med Ambulance
01.2022 - Current
Emergency Medical Technician
Tri-Med Ambulance
09.2016 - 01.2022
Finance & Operations Manager
Food Lifeline
09.2012 - 08.2013
Technology Support Lead (Amazon Contractor)
Avisys Inc.
08.2010 - 08.2011
Bachelor of Science - Accounting
Central Washington University