Asher Sorenson
Portland
Summary
Adaptable team player with diverse experience in hospitality, food service, and customer/client relations. Proven ability to communicate effectively and work efficiently while maintaining high standards. Committed to continuous learning and fostering positive relationships with clients and team members.
Overview
8
8
years of professional experience
Work History
Team Member
Portland Nursery
Portland
02.2025 - 06.2026
- Guided customers in selecting suitable plants and gardening supplies, enhancing their shopping experience while giving detailed information on care and maintenance.
- Operated cash register and processed customer transactions efficiently.
- Received, processed, and stocked hard goods merchandise and houseplants for the retail space.
- Managed telephone inquiries to provide assistance, directed calls, and took messages.
Direct Support Professional
The Fountains at Crystal Lake
Crystal Lake
05.2024 - 08.2025
- Developed individualized care plans for each resident, ensuring alignment with preferences and needs; reported client condition changes to administrators, enabling timely nursing interventions.
- Provided direct care to individuals with intellectual, physical, or age related disabilities, fostering activities of daily living.
- Provided assistance with daily activities including personal hygiene, dressing, toileting, meal preparation, and medication reminders to support overall client well-being.
- Assisted clients with mobility, promoting independence and safety while continually monitoring for potential hazards.
- Used approved crisis intervention techniques in emergency situations.
Host
Duke's Alehouse and Kitchen
Crystal Lake
10.2023 - 08.2024
- Streamlined reservations and seating arrangements for optimal guest flow.
- Monitored server availability and table turnover to accelerate guest seating process.
- Handled incoming calls during busy shifts to ensure timely guest engagement.
- Processed reservations via phone and in person to maximize capacity.
- Coordinated with front of house staff to optimize table arrangements and enhance guest experiences.
- Collaborated with team members to enhance service delivery during peak hours.
- Assisted other departments, including bussing tables and delivering orders.
Hospitality Aide
Medicalodges
Great Bend
04.2023 - 08.2023
- Collaborated with nursing staff to ensure quality care for elderly and disabled residents.
- Coordinated meal orders with kitchen staff and delivered to residents' rooms promptly.
- Restocked linens in resident rooms to maintain comfort and hygiene. for resident rooms to ensure comfort and hygiene., towels, and toiletries to ensure comfort and hygiene for residents.
- Conducted unit inspections to maintain cleanliness and comfort for residents.
- Provided companionship to residents, fostering emotional support while developing skills in dementia care.
- Greeted visitors and provided information on services, activities, and visiting hours.
- Participated in training sessions to enhance caregiving expertise and knowledge.
Barista
Black Rock Coffee Bar
Portland
06.2018 - 03.2020
- Prepared and served coffee, espresso drinks, blended coffees, and teas with efficiency and accuracy.
- Memorized recipes for specialty coffee beverages to ensure consistency.
- Guided customers in menu selections, offering tailored recommendations to improve satisfaction.
- Cultivated relationships with regular customers, recognizing preferences to enhance personalized service.
- Instructed new staff on coffee preparation techniques and customer service standards to ensure consistent quality.
- Collaborated with team members to ensure seamless service operations.
Education
Bachelor of Arts - Sociology
Reed College
Portland, OR04-2019
Skills
- Cash handling
- Order processing
- Inventory management
- Quality assurance
- Quality control
- Sanitation practices
- Emergency response
- Customer/client relationship management
- Exceptional customer service
- Attention to detail
- Dietary preferences
- Horticultural knowledge
- Problem solving
- Conflict resolution
- Emotional adaptability
- Cultural competence
- First aid training
Timeline
Team Member
Portland Nursery
02.2025 - 06.2026
Direct Support Professional
The Fountains at Crystal Lake
05.2024 - 08.2025
Host
Duke's Alehouse and Kitchen
10.2023 - 08.2024
Hospitality Aide
Medicalodges
04.2023 - 08.2023
Barista
Black Rock Coffee Bar
06.2018 - 03.2020
Bachelor of Arts - Sociology
Reed College