Ashia Fuller
Gainesville,VA
Summary
Makeup Artist with in-depth knowledge of makeup artistry and cosmetic industries. Possessing strong visual sense and creative imagination. Goal-oriented professional successful building lasting relationships with clients.
Overview
13
13
years of professional experience
Work History
Licensed Beauty Advisor
Sephora
08.2023 - Current
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
FRONT DESK COORDINATOR
Lifetime Fitness Center
11.2021 - Current
- Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies
- Addressed customer problems quickly and according to service standards
- Resolved guest complaints
- Increased customer loyalty and brought in new customers with targeted marketing and service strategies
- Scheduled employees and oversaw customer appointment calendar
- Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences
- Supervised banking procedures, cash flow and accounting processes
- Consistently recognized by management for providing superior customer service.
BENEFIT COSMETICS SALES, BROW ARCH EXPERT
Ulta Beauty
01.2018 - 03.2020
- Stayed up to date on modern eyebrow trends and new techniques
- Educated clients on benefits of products with full consultation, including cosmetic application
- Maintained clean and stocked work area
- Implemented merchandising displays and promotional products to meet marketing standards
- Completed sales transactions and processed merchandise return, maintaining proper accountability of register
- Attended trainings and seminars to gain product line proficiency
- Determined cosmetic needs based on customer's personal features and preferences
- Assisted in daily store recovery and replenishment
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
SALON RECEPTIONIST - HAIR STYLIST - MAKEUP ARTIST
PR at Partners Salon & Spa
09.2013 - 01.2019
- Pursued continuing education and training to stay up to date with new trends and techniques
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings
- Styled and designed traditional and contemporary hairstyles for men and women daily
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns
- Supervised frontend of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations
- Recommended hair styles to compliment clients' facial features and coloring
- Designed and recommended home hair care regimens and treatments to meet individual customer needs
- Mentored new staff to enhance salon development and increase productivity
- Employed curling and straightening styling techniques for ethnic hair types
- Selected hair colors, products and services based on customer preference and individually designed hair care plan
- Pre-booked future appointments to increase repeat business.
SALON RECEPTIONIST
Bubbles Hair Salon
06.2011 - 08.2013
- Booked appointments to allow sufficient time for requested services
- Eliminated financial discrepancies by accurately collecting customer fees, managing refunds and providing accurate sales documentation
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments
- Greeted guests and members upon arrival to create positive first impressions
- Coordinated front desk operations and diligently helped in-person visitors and callers with knowledgeable assistance
- Managed complex schedules and travel arrangements for personnel.
Education
ARCH EXPERT CERTIFICATION IN COSMETOLOGY EDUCATION -
Benefit Cosmetics
Manassas, VA01.2019
COSMETOLOGY LICENSE -
PR At Partners
Merrifield, VA01.2018
Skills
- Organization And Efficiency
- Competitive And Consumer Market Analysis
- Problem Resolving
- Performs Well In High-Demand, Fast-Paced Environment
- Customer Service
- Service Consultations
- Products Knowledge
- Cosmetics and Facial Care Services
- Cosmetology
- Beauty Trends
- Makeup Techniques
- Team Collaboration
- Makeup Application
References
- DION BROWN, Navy Federal, Member Service Representative Associate, DionBrown@gmail.com
- LORI CARTER, Navy Federal, Executive Assistant To The NFFG COO Associate, Lori_carter@navyfederal.org
- STEFANIA MISUL, National Institutes Of Health, Coordination For Urology Oncology Group Colleague, Smisul12@gmail.com
Timeline
Licensed Beauty Advisor
Sephora
08.2023 - Current
FRONT DESK COORDINATOR
Lifetime Fitness Center
11.2021 - Current
BENEFIT COSMETICS SALES, BROW ARCH EXPERT
Ulta Beauty
01.2018 - 03.2020
SALON RECEPTIONIST - HAIR STYLIST - MAKEUP ARTIST
PR at Partners Salon & Spa
09.2013 - 01.2019
SALON RECEPTIONIST
Bubbles Hair Salon
06.2011 - 08.2013
ARCH EXPERT CERTIFICATION IN COSMETOLOGY EDUCATION -
Benefit Cosmetics
COSMETOLOGY LICENSE -
PR At Partners