ASHIANA RAHIMAN
Las Vegas,NV
Summary
Customer service professional with 14+ years of experience in high-volume, detail-driven environments requiring accuracy, time management, and clear communication. Proven ability to manage multiple priorities, maintain records, handle transactions, and resolve customer issues with professionalism. Seeking a remote or office-based customer support, administrative, or coordination role with a consistent daytime schedule.
Overview
15
15
years of professional experience
Work History
SERVER
Mandarin Oriental / Waldorf Astoria
Las Vegas, USA
03.2011 - Current
- Provide high-level service to 100-200 guests per shift in a luxury, high-volume environment
- Manage large volumes of transactions while maintaining accuracy in orders and payments
- Communicate clearly with guests, management, and team members to resolve issues efficiently
- Maintain detailed knowledge of procedures and service standards
- Demonstrate reliability, punctuality, and consistency across long-term employment
BILLING CLERK
Southeastern Freight Lines
Las Vegas, USA
08.2024 - 03.2025
- Processed and verified freight invoices with high accuracy
- Maintained customer billing records and supporting documentation
- Identified and resolved billing discrepancies in collaboration with internal teams
MEDICAL BILLING & CODING EXTERNSHIP
Professional Billing Solutions
Henderson, USA
- Reviewed EOBs and billing documentation
- Verified Medicare and Medicaid eligibility
- Assisted with claim resolution and record accuracy
Education
Medical Billing & Coding Diploma -
Altierus Career College
Henderson, NVHenderson, NV
Skills
- Customer support (phone, email, in-person)
- Data entry and record accuracy
- Transaction and payment processing
- Issue resolution and follow-up
- Time management and task prioritization
- Professional written and verbal communication
- Multitasking in fast-paced environments
- Confidentiality and attention to detail
Timeline
BILLING CLERK
Southeastern Freight Lines
08.2024 - 03.2025
SERVER
Mandarin Oriental / Waldorf Astoria
03.2011 - Current
MEDICAL BILLING & CODING EXTERNSHIP
Professional Billing Solutions
Medical Billing & Coding Diploma -
Altierus Career College