Ashir M. Smith
Raleigh,NC
Summary
Passionate and customer service driven associate innovating 10 years of experience in a retail and transportation environment and striving for new advancements of success. I am extremely productive and strong minded. I am very knowledgeable of a company's background, purpose, and mission. I am also very proficient in computer literacy, supervision and communicating efficiently with various ethnic groups. I am a natural leader that is willing to take on any task management effectively with discipline and with a sense of urgency. I take pride in being customer service oriented and have diligently learned that a customer’s needs are first within a strong professional environment, company, or business. Additional expertise includes management duties such as instructing employees on proper safety protocol and corresponding projects within a company.
Overview
14
14
years of professional experience
Work History
Site Manager
T-Force Logistics
10.2024 - Current
- Company Overview: Pharmaceutical Distribution
- Oversee the operations and routes of a 24/7 based pharmaceutical branch and independent contractors who were responsible for dispensing and delivering pharmacy prescriptions, medications and narcotics to our dedicated customers.
- Pharmaceutical Distribution
Admin Transportation Coordinator
Core-Mark Transportation
06.2022 - Current
- Company Overview: CME
- Process and finalize component pay
- Process and file paper logs
- Unidentified driver/yard move verification
- Violation reports
- Conflicts reports
- Log edit reports
- Edit driver logs daily
- Export routes in DR Track
- Finalizing component pay sheets
- Daily preventative maintenance reports
- Full container/refusal shortages
- SAE driver report card reports
- Assisting as a helper out on routes
- Signed manifest sheets
- Inspection scan rates
- Daily scan rate reports
- CME
Security Professional
Allied Universal
11.2021 - 06.2022
- Obtained a position at the following sites:
- Spectrum News Center
- Duke Energy Regional Center
- Amazon Distribution Center
- Revlon Distribution Center
- Multiple Libraries
- Educational Sites (high school & colleges)
Associate / Department Manager
Walmart Super Center
04.2015 - 11.2021
- Participated and followed instructions from upper management
- Handled customer resolutions
- Engaged in outgoing and incoming calls with customers following up with their online orders
- Personal shopping
- Staged all in store items and grocery items
- Evaluated surveys and third-party resolutions and delivery services
- Assisted in making schedules and adjusting shifts
- Communicated frequently with Home Office to discuss customer resolutions
- Instructed new employees on proper safety protocol
- High IQ for maintaining stock and merchandise
Medical Office Support Trainee
Kittrell Job Corps Center
08.2012 - 04.2013
- Proficient in office equipment: Photocopies, scanners, facsimile machine, voicemail systems and hp computers
- Office management training: Great communication skills with customers and employees
- Proficient with Microsoft word, Excel, and PowerPoint
- Constructed and organized employees work schedules, company calendars and designed template for assigning appointments
Office Administrator
Beckford Medical Center
01.2013 - 03.2013
- Acquired and processed patient insurance claims
- Managed and prioritized patient appointments
- Served as a corresponded for incoming calls, reporting and recording inventory, acquired all incoming mail and assisted with financial transactions
Box Office Associate
Carousal Cinemas
10.2010 - 04.2011
- Displayed excellent customer service
- Interacted with various ethnic groups effectively communicating
- 3D preparations
- Concessions and ticket doorman
- Box office associate handling ticket purchase transactions
- Worked professionally while maintaining customer satisfaction
Education
Bachelor of Science - Psychology
Saint Augustine's University
Raleigh, NC01.2017
Skills
- Ability to type 54 WPM typing speed
- Highly capable of managing a multi-line phone system
- Experience demonstrating proper telephone etiquette
References
Dennis Gaston, General Warehouse Manager
919-539-5161
Cheri Collier, Sales Representative Manager
443-854-3025
Jessica Alicea, HR Generalist
919-679-6254
Timeline
Site Manager
T-Force Logistics
10.2024 - Current
Admin Transportation Coordinator
Core-Mark Transportation
06.2022 - Current
Security Professional
Allied Universal
11.2021 - 06.2022
Associate / Department Manager
Walmart Super Center
04.2015 - 11.2021
Office Administrator
Beckford Medical Center
01.2013 - 03.2013
Medical Office Support Trainee
Kittrell Job Corps Center
08.2012 - 04.2013
Box Office Associate
Carousal Cinemas
10.2010 - 04.2011
Bachelor of Science - Psychology
Saint Augustine's University
Similar Profiles
Michael BenavidezMichael Benavidez
Dockworker/Freight Handler at T-Force LogisticsDockworker/Freight Handler at T-Force Logistics
Dustyn WittDustyn Witt
Route Driver- Independent Contractor at T-Force LogisticsRoute Driver- Independent Contractor at T-Force Logistics
Fatoumata BaldeFatoumata Balde
Material Handler at T Force LogisticsMaterial Handler at T Force Logistics