Ashish Kumar
Charlotte,NC
Summary
Dynamic Delivery Lead and Technical Delivery Manager with over 15 years of expertise in the Financial Services sector, specializing in large-scale program delivery and legacy system modernization. Proven ability to lead Program Increment planning, manage cross-team dependencies, and drive Agile/SAFe transformations within traditional IT environments. Demonstrated success in delivering high-quality results on time and within budget while fostering collaboration and innovation across diverse teams. Committed to leveraging technical acumen and leadership skills to enhance operational excellence and elevate organizational performance.
Overview
1
1
Language
1
1
Certification
24
24
years of professional experience
Work History
Technical Delivery Manager (Agile Management)
ALLY FINANCIALS
Charlotte
08.2020 - Current
- Led a multi-initiative pilot to test an AI-assisted, knowledge-driven requirements delivery model across Product, Engineering, and QA teams.
- Defined a structured baseline + delta + validation context-generation approach to improve requirement clarity, continuity, traceability, and reuse across working sessions.
- Established operating routines, entry criteria, and guardrails for AI-assisted requirements sessions to enhance consistency and compliance within the SDLC.
- Created and governed maintainable knowledge artifacts to ensure clarity and accessibility of business and system requirements, decisions, assumptions, open questions, and end-to-end traceability.
- Drove cross-functional alignment by clarifying validation responsibilities across business intent, technical feasibility, and testability.
- Designed an artifact-centric working model to reduce fragmented handoffs and improve continuity of delivery knowledge across iterations.
- Introduced human-in-the-loop practices to ensure AI-supported outputs were reviewed, validated, approved, and versioned before adoption.
- Partnered with leadership, Product, Engineering, and Test teams to shape a scalable operating model for AI-assisted requirements engineering and knowledge-driven delivery.
- Manage end-to-end execution of large, business-critical technology initiatives—Digital platforms, and core services used by customers and internal teams.
- Define delivery plans, sequence work, manage risk, and ensure releases meet security, regulatory, and reliability requirements typical of financial services.
- Owning Quarterly Execution planning (PI Planning) across multiple teams.
- Coordinating with Engineering, Product, Architecture, and business leaders together to translate strategy into executable plans, align on priorities and capacity and commit to deliverables.
- Facilitate retrospectives to identify systemic issues and drive improvements across the entire initiative—not just individual teams.
- Identified and tracked dependencies between teams, systems, risks early, and drove resolution.
- Implemented repeatable execution frameworks—cadences, metrics, dashboards, and governance routines—to enhance predictability and transparency in delivery processes.
- Partner with Product and Technology leadership to align vision, roadmaps, and execution targets.
- Technologies/Tools: Jira, Confluence, Java, SharePoint, Oracle, React
- Key Projects:
- Digital Transformation – Auto Online Payments Services (Web and Mobile Development for Android/iOS payment services)
- Database Cloud Migration
- Hyper Personalization
Technical Delivery Manager/Scrum Master
ALLY FINANCIALS
08.2016 - 08.2020
- Own End-to-End Delivery of the Migration Program for one of the critical Domain area.
- Led Sprint Planning with business partners, development teams, and architects.
- Facilitated all Scrum events Daily Scrum (Standup), Story Grooming / 3 Amigos, Sprint Review (Demo), Sprint Retrospective
- Guided teams to adopt best agile practices, promoting prioritization, team readiness, and commitment for each sprint. Provided coaching in Product Backlog Item (PBI) writing techniques.
- Coached teams in Agile Development Practices, including Automated Testing.
- Identified and mitigated risks to ensure data integrity, minimize system downtime, and address integration failures and undocumented legacy behavior.
- Established delivery routines, reporting structures, and progress tracking to enhance project visibility and accountability.
- Define milestones, dependencies, and sequencing across applications, data, and infrastructure.
- Guided teams in adopting agile practices, fostering prioritization and team readiness for each sprint while coaching in Product Backlog Item (PBI) writing techniques.
- Oversee testing strategies, validation cycles, and cutover planning.
- Worked very closely with development team to ensure technical requirements are documented and understood, Acceptance criteria is well understood.
- Actively participated in Technical discussions with Architecture, development teams
- Collaborated with discipline managers to communicate governance policy concerns and ensure compliance with corporate standards.
- Partnered with Product Owners to ensure continuous backlog refinement
- Coordinate pre-migration and post-migration activities, ensuring the right roles are engaged at the right time.
- Coordinated dependencies between Agile and non-Agile teams.
- Technologies: Jira, Version One, Java, Spring Batch, Data Stage, Oracle, AWS
- Key Project:
- Legacy System Migration – Modernization of a critical domain from mainframe/legacy to secure, scalable web-based architecture
Technical Project Manager
TATA CONSULTANCY SERVICES
06.2004 - 08.2016
- Oversaw all aspects of program management functions.
- Executed projects using both Waterfall and Agile methodologies, serving as Scrum Master.
- Accountable for the overall delivery of projects and programs.
- Led onsite teams, including architects, leads, and developers.
- Secured and allocated resources critical for successful project execution.
- Managed project financials, overseeing budgets of $1.5 million USD to ensure fiscal responsibility.
- Communicated effectively with project sponsors and key stakeholders, maintaining relationships with business partners.
- Coordinated activities across project teams, sponsors, and stakeholders to ensure alignment and timely delivery.
- Managed customer expectations through status updates, issue resolution, and requirements management.
- Oversaw Statements of Work (SOWs) and Change Requests for projects.
- Reviewed project metrics with stakeholders and participated in technical solution discussions.
- Liaised with customers' IT departments to secure necessary approvals.
- Managed IT audits and assessments.
- Submitted Process Improvement Proposals (PIP) to senior management.
- Technologies: Java, J2EE, Oracle 9i, 10g, 11g, Informatica 8.x, Erwin, Excel, HP ALM, HP PPM, Microsoft Project Plan, Microsoft TFS, Oracle ESB, SeeBeyond, XML Gateway, Layer 7, IBM Cognos 7, Tableau Reporting, TcP, Microsoft Project Plan 2013
- Key Projects (Managed Multiple Projects Simultaneously):
- Migration of Applications to Microsoft Azure
- IT Security Risk Management Framework (Governance and Compliance)
- Mergers & Acquisition IT Integration
- SOX Remediation (Governance and Compliance)
- B2B Exchange Community Management Integration & Online Enrollment (B2B)
- B2C Integration (Brand sites migration – B2C)
- Removal of TcP (Team Center Project)
Technical Lead
DATAMATICS
06.2002 - 08.2004
- Developed database objects, created data models, wrote triggers and functions, established tablespaces, and built databases to support application requirements.
- Improved Pro software functionality.
- Developed C code to implement change requests.
- Utilized Oracle and PL/SQL for data modeling.
- Worked with C, Solaris, HP, and AIX systems.
- Contributed to NetWorks Bulk Replenishment project in supply chain.
Education
Bachelor of Science - Instrumentation
Mumbai University
Mumbai04.1995
MBA - Finance
Narsee Monjee Institute of Management Studies
Mumbai04.2006
Skills
- Intelligent delivery solutions
- Proficient in using Claude and Copilot
- Project execution management
- Web development technologies
- Collaboration platforms
- Agile methodologies
- MS Office applications
- Cloud computing
- Executive Reporting
- Cross-functional teamwork
Certification
PMI – CPMAI certified (Cognitive Project Management for AI), Project Management Professional (PMP – PMI), Agile Scrum Master Certification, SAFe 6 Certified
BUSINESS DOMAIN / INDUSTRY EXPERIENCE
- Banking
- Automotive Loans
- Manufacturing
Personal Information
Title: AI-Enabled Delivery Lead | Technical Program Manager | Agile & SDLC Transformation Leader
Languages
English
Full Professional
Timeline
Technical Delivery Manager (Agile Management)
ALLY FINANCIALS
08.2020 - Current
Technical Delivery Manager/Scrum Master
ALLY FINANCIALS
08.2016 - 08.2020
Technical Project Manager
TATA CONSULTANCY SERVICES
06.2004 - 08.2016
Technical Lead
DATAMATICS
06.2002 - 08.2004
MBA - Finance
Narsee Monjee Institute of Management Studies
Bachelor of Science - Instrumentation
Mumbai University