Communicative and organized Client Advisor with experience providing exceptional client support services. Adapt at managing existing client relationships and formulating and implementing advice.
Overview
7
7
years of professional experience
Work History
Client Partner
Akvelon
02.2024 - Current
Negotiated favorable contract terms with key stakeholders, securing long-term commitments from satisfied clients.
Analyzed sales data to identify trends and optimize business strategies, resulting in significant revenue growth.
Developed strategic partnerships for increased market reach, collaborating closely with cross-functional teams.
Managed a a specific client, ensuring personalized attention and high-quality service delivery.
Provided expert guidance on product offerings, helping clients to make informed decisions based on their unique needs.
Collaborated closely with internal teams on project scoping and resource allocation, ensuring timely project completion within budget constraints.
Monitored financial performance indicators closely to ensure alignment with sales targets and organizational goals.
Continuously updated knowledge of industry trends while attending relevant conferences and seminars as part of ongoing professional development efforts.
Streamlined internal processes for improved efficiency, enabling faster response times to client inquiries.
Strengthened client relationships by consistently delivering tailored solutions and proactive communication.
Client Executive
UST Global
06.2023 - Current
Managed client relationships across all verticals and engagements at T-Mobile
Developed new relationships with new avenues of business where UST has not entered
Expanded presences as a brand and offerings outside of IT solutions cloud services into T-Mobile for Business and Marketing.
Account Manager & IT Solutions Partner
Ascendion (Formally Collabera)
02.2022 - 06.2023
Built a client pipeline and drove new and incremental revenue by prospecting and curating old relationships and developing new relationships at strategic accounts.
Vendor Management Operator
Ascendion (Formally Collabera)
05.2021 - 02.2022
Build strong relationships between multiple organizations and their external vendors and managers facilitate end to end hire processes
Developed strategies, negotiated contracts, and monitored vendors performances to drive operations efficiency and cost savings.
Regional Market Manager
VIP Wireless
10.2020 - 02.2021
Responsible for overseeing and managing 5 different geographic regions
Developed and implemented regional sales strategies to meet and achieve revenue and sales targets.
Account Manager
VIP Wireless
07.2019 - 10.2020
Responsible for overseeing and managing 1 region
Developed and implemented regional sales strategies to meet and achieve revenue and sales targets.
National Real Estate Administrator
VIP Wireless
01.2018 - 06.2019
Assisted in developing the real estate department for VIP Wireless and the new growth goals.
Education
Bachelor's Degree - Business Management and Supply Chain
Central Washington University
Associates Degree -
Shoreline Community College
Skills
Business Development
Digital Marketing
Creative solutions
Performance Tracking
Relationship Management
Department coordination
Calendaring
Project / Program Management
Data & Analytics
Problem Solving
Client acquisition
Client Relationship Management
Industryexperience
Software & Ecommerce
Telecommunications
Communication & Negotiation Skills
Market Research & Adaptability
Timeline
Client Partner
Akvelon
02.2024 - Current
Client Executive
UST Global
06.2023 - Current
Account Manager & IT Solutions Partner
Ascendion (Formally Collabera)
02.2022 - 06.2023
Vendor Management Operator
Ascendion (Formally Collabera)
05.2021 - 02.2022
Regional Market Manager
VIP Wireless
10.2020 - 02.2021
Account Manager
VIP Wireless
07.2019 - 10.2020
National Real Estate Administrator
VIP Wireless
01.2018 - 06.2019
Associates Degree -
Shoreline Community College
Bachelor's Degree - Business Management and Supply Chain
Central Washington University
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Director of Business Development at AkvelonDirector of Business Development at Akvelon