Trushant Trivedi
Charlotte,NC
Summary
Highly-motivated individual with 25+ years of experience in consulting, application development and management services with desire to take on new challenges. Exceptional interpersonal skills to develop lasting client rapport with strong work ethic, adaptability and quick to master new skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Client Partner
Atos Syntel
Charlotte, NC
02.2013 - Current
- Managed client accounts, including contract negotiations and invoicing.
- Collaborated with cross-functional teams on projects related to client needs.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Developed and significantly grew account by 23% for the digital line of business.
- Achieved ~27% profit margins by effectively managing cost and optimizing resources on the account.
Director of Business Development
Conflate IT Solutions Pvt Ltd
India
11.2011 - 01.2013
- Developed and implemented a comprehensive business development strategy for the organization.
- Directed and coordinated products, services and sales activities.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- Negotiated partnerships with key industry players to expand market presence.
- Partnered with regional corporations to establish direct marketing channels and streamline company operations.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Oversaw the journey from ideation, product development, business development to launch in 8 months
Sr Project Manager
Syntel
Phoenix, AZ
11.2001 - 11.2011
- Generated and delivered reports, program review presentations and other program status updates.
- Program Manager for implementation of ADP GlobalView across 31 markets
- Oversaw transformation of the legacy payroll application into the new solution
- Participated actively in brainstorming sessions focused on improving existing processes or creating innovative approaches for delivering services more efficiently. Generate cost avoid saves of approx USD 2.5 MM.
- Created presentations on specific topics relevant to the organization's mission statement to stay liquid during subprime crisis. Acknowledgement from the Client CIO for the efforts to help them stay liquid (~$4 bn) during the economic crisis in 2008
Partner
K. J. Communications & Marketing
India
06.1998 - 07.2001
- Managing team of sales executives for Direct and Indirect sales
- Formulate strategy for Direct Sales i.e. Sales of Networking solutions (VPN, ISDN, IP etc) and Verisign Digital Certificate for Satyam Infoways Ltd
- Indirect Sales responsibility include managing a team of executives for expanding dealer network all over Mumbai and also helping them motivate the dealers to sell telecom products
- Received award for youngest distributors of telecom products
Education
Master of Information System Management - Management Information Systems
Jamnalal Institute of Management Studies
India05.2007
Bachelor of Science - Chemistry
Ramnarian Ruia College
India05.1998
Skills
- Client Relationship Management
- Customer Engagement
- Account Management
- Business Development
- Consultative Selling
- Application Transformation
Experience Summary
- Over 23 years of experience in IT industry across Automotive, Investment, Insurance and Banking & Financial Services domains
- Working as Client Partner for a major automotive manufacturing account providing consulting and transformation services to the customer. Achieved 23% revenue growth through high margin digital transformation initiatives
- Achieved lean savings of $1.4 MM for one of the top insurance customer in 2013. Awarded Syntel Value Award for Synergy in 2013
- Successfully created and launched the portal for travel industry with major differentiators (www.70mmtours.com) in 2012. Also Instrumental in creating alliance with big brand tour operators for promotion of the travel portal
- Accolades from the BNFS customer for realizing cost avoid saves of $2.5 MM in 2010
- Acknowledgement from the Client CIO for the efforts to help them stay liquid (~$4 bn) during the economic crisis in 2008
- Transitioned the Syntel Customer Assistance Center from US to India in 2002 thus saving annual cost of approx $ 300K
- Created network of retailer for sales and marketing of pagers and mobiles in 1999 – 2000
Certification
- DevOps Foundation Certification from ITSM Academy
Accomplishments
- DevOps Champion for Syntel in 2017
- Received multiple value awards from Syntel and customers
Affiliations
- Captain of the Syntel Cricket Team for almost 8 years
Timeline
Client Partner
Atos Syntel
02.2013 - Current
Director of Business Development
Conflate IT Solutions Pvt Ltd
11.2011 - 01.2013
Sr Project Manager
Syntel
11.2001 - 11.2011
Partner
K. J. Communications & Marketing
06.1998 - 07.2001
Master of Information System Management - Management Information Systems
Jamnalal Institute of Management Studies
Bachelor of Science - Chemistry
Ramnarian Ruia College
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