Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic
Ashle Dilks

Ashle Dilks

Joplin,MO

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Mission-driven Worship Intern with more than 2 years of experience in all elements of organizational leadership and success in creating inspirational environment. Successful in helping out wherever needed, women's ministries, student ministry, and worship ministry. Highly welcoming and accomplished in maintaining a comforting environment to walk into from the first few moments of a visit.

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

4
4
years of professional experience

Work History

Barista

7Brew
Joplin, MO
05.2021 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Prioritized drink requests while managing interruptions.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Upsold specialty items with beverages, increasing store sales.

Afternoon Preschool Teacher

Growing With Grace Christian Preschool & Infant Care
Joplin, Missouri
05.2021 - 08.2021
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Addressed behavioral and learning issues with parents and daycare management.

Server

MAD EATS
Owasso, OK
06.2020 - 05.2021
  • Responsibilities once included keeping guests happy and giving them full and tasteful experiences
  • Cultivated warm relationships with new and regular customers.
  • Cleaning and stocking throughout shifts
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Up-selling high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Nanny

Nanny Position
Collinsville, Oklahoma
08.2020 - 01.2021
  • Supported children in play activities, meals and snacks, hygiene and socialization.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Involved children in caring for household pets and chores.

CREATIVE ARTS RESIDENT

First Church
Owasso, Oklahoma
05.2020 - 01.2021
  • Prepared slides, making sure backstage was clean, ensuring programs were all in pro-presenter, helped in making of videos for new series or for special occasions.
  • Leading out in youth nights (and events) and Sunday morning gatherings.
  • Provided spiritual care through visitation, counseling and prayer specifically for youth.

Host

Olive GARDEN
Owasso, Oklahoma
01.2020 - 06.2020
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Recorded available tables after seating each party using specialized seating software.
  • Answered customer questions about hours, seating and menu information.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Informed servers of newly seated parties for speedy service.

Store Associate

T.J. Maxx & HomeGoods
Owasso, Oklahoma
10.2018 - 01.2020
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Tracked down hard-to-find merchandise at diverse locations.
  • Organized showroom accessories and restocked shelves through finding aesthetically pleasing and new products and continuously rearranging them until they were placed in the best way possible

Education

Associate in General Studies - General Studies

Crowder College
Webb City
12.2022

No Degree - Organizational Leadership

Ozark Christian College
Joplin

No Degree - General Studies

Tulsa Community College
Tulsa

High School Diploma -

Collinsville Highschool
Collinsville
05.2020

Skills

  • Hospitality and Professionalism
  • Coordinating Orders
  • Time Management
  • Order Accuracy and Delivery
  • Warm and Friendly
  • Originality and Creativity
  • Multitasking and Organization
  • Customer Service
  • Detail Oriented
  • Teamwork and Collaboration
  • Compassionate Care
  • Active Listening

Hobbies

  • Spending time in community with friends and family
  • Writing music either by myself or with other friends
  • Reading
  • Enjoying nature

Timeline

Barista

7Brew
05.2021 - Current

Afternoon Preschool Teacher

Growing With Grace Christian Preschool & Infant Care
05.2021 - 08.2021

Nanny

Nanny Position
08.2020 - 01.2021

Server

MAD EATS
06.2020 - 05.2021

CREATIVE ARTS RESIDENT

First Church
05.2020 - 01.2021

Host

Olive GARDEN
01.2020 - 06.2020

Store Associate

T.J. Maxx & HomeGoods
10.2018 - 01.2020

Associate in General Studies - General Studies

Crowder College

No Degree - Organizational Leadership

Ozark Christian College

No Degree - General Studies

Tulsa Community College

High School Diploma -

Collinsville Highschool

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Ashle Dilks