Summary
Overview
Work History
Education
Skills
Websites
Certification
Activities
Timeline
Generic

ASHLEA MORALES HUDLEY

San Antonio,Texas

Summary

Marketing professional with extensive experience at AT&T Wireless, specializing in customer service and data analysis. Proven ability to develop effective marketing strategies that enhance project outcomes and drive client satisfaction. Strong record-keeping skills utilized to leverage insights for performance optimization and achievement of organizational goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Marketing Operator

REMAX Real Estate
San Antonio, TX
11.2023 - Current
  • Cultivated effective communication with staff to enhance rapport-building skills.
  • Maintained records relating to product output numbers, scrap rate analysis, anddowntime reports.
  • Developed marketing strategies aligned with project goals and timelines.
  • Designed portfolios for current and prospective clients to showcase offerings.
  • Used daily system logs to document production information, discussing issues with management.

Marketing Team Coordinator

AT&T Wireless
San Antonio, TX
02.2020 - 06.2022
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Designed marketing and sale concepts.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Led team engagement to assist cross-functional departments and achieve goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Shift Coordinator

Dialamerica
Largo, FL
02.2008 - 07.2012
  • Responsible to adhere skills to staff in key areas throughout my shift to optimize department productivity.
  • Designed slogans and campaign signs.
  • Documented receipts, employee hours and inventory movement.
  • Reported employee behavioral issues, losses and customer complaints to upper level management.
  • Was responsible for up to 20 clients' creative portfolios.
  • Analyzed data trends related to employee productivity and efficiency.

Education

Bachelor of Arts - Career And Technical Education

The University of Texas at San Antonio
San Antonio, TX
07-2005

Skills

  • Data analysis
  • Marketing strategy
  • Customer service
  • Team building
  • Project management
  • Record keeping

Certification

  • CPR Certified
  • First Aid

Activities

  • NSLS (National Society of Leadership)
  • NHS (National Honor Society)
  • COLFA
  • Gamma Phi Beta

Timeline

Marketing Operator

REMAX Real Estate
11.2023 - Current

Marketing Team Coordinator

AT&T Wireless
02.2020 - 06.2022

Shift Coordinator

Dialamerica
02.2008 - 07.2012

Bachelor of Arts - Career And Technical Education

The University of Texas at San Antonio

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