Ashlea Waddill
Jackson,AL
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
5
5
years of professional experience
Work History
Certified Clinical Hemodialysis Technician
Fresenius Medical Care
Jackson, AL
08.2023 - Current
- Administered hemodialysis treatments to patients in accordance with established protocols.
- Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
- Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.
- Documented patient progress and treatment responses accurately in medical records.
- Educated patients on treatment processes and healthy lifestyle choices.
Clinical Adminstrative Assistant
Fresenius Medical Care
Jackson, AL
08.2023 - Current
- Managed patient scheduling and appointment coordination for dialysis treatments.
- Assisted healthcare providers with administrative tasks and clinical documentation.
- Ensured compliance with HIPAA regulations related to privacy of patient information.
- Welcomed patients and visitors at reception, answered phones, and scheduled appointments.
Bank Teller
New Horizons Credit Union
Jackson, AL
12.2021 - 08.2023
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Processed customer transactions efficiently and accurately daily.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Resolved customer complaints professionally, ensuring timely resolutions to improve customer satisfaction.
- Assisted customers with inquiries regarding account services and products.
- Operated banking software for transaction processing and record keeping.
- Collaborated with team members to streamline service delivery and enhance workflows.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Maintained confidentiality of bank records, transactions and customer information.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Education
High School Diploma -
Clarke County High School
Grove Hill, AL05-2013
Skills
- Patient data management
- Clinical administration tasks
- Scheduling management
- Healthcare software
- Records management
- Data protection
- Time management
- Problem solving
- Attention to detail
- Client relationship management
- Team collaboration
- Customer service
- Effective communication
- Clear communication
- Listening and comprehension
- Financial software
Timeline
Certified Clinical Hemodialysis Technician
Fresenius Medical Care
08.2023 - Current
Clinical Adminstrative Assistant
Fresenius Medical Care
08.2023 - Current
Bank Teller
New Horizons Credit Union
12.2021 - 08.2023
High School Diploma -
Clarke County High School