Ashlee Alaniz
Arlington,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lash Stylist
The Lash Cove
Pantego, TX
03.2023 - Current
- Inspected lashes for signs of damage or infection following service appointments.
- Conducted client consultations to assess their individual needs and preferences.
- Provided customized eyelash extensions services based on clients' desired look, including classic, volume and hybrid styles.
- Cleaned and sterilized tools and equipment before each appointment.
- Applied adhesive to the base of the eyelashes with precision while ensuring safety protocols were followed.
- Maintained a clean work environment throughout service appointments.
- Developed relationships with existing clients through excellent customer service.
- Educated customers on aftercare procedures to preserve natural eyelash health and longevity of eyelash extensions.
Receptionist
The Lash Cove
Pantego, TX
03.2023 - Current
- Scheduled appointments for clients, customers, and other visitors.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Processed payments and updated accounts to reflect balance changes.
Boba Barista
My Boba Shop
Pantego, TX
05.2023 - Current
- Greeted customers and answered questions about menu items.
- Prepared hot and cold drinks according to customer specifications.
- Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils.
- Restocked supplies such as straws, cups, and napkins for the barista station.
- Operated cash register to process payments from customers.
- Recorded sales transactions into point-of-sale system accurately.
- Received orders via phone or online platforms for pickup or delivery services.
- Assisted customers with customizing their drinks with toppings like tapioca pearls or jellies.
- Informed customers on food allergies associated with certain ingredients used in boba tea creations.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Suggested new flavors or combinations of flavors to customers based on their preferences.
Personal Shopper
Walmart
Grand Prairie, TX
08.2021 - 01.2023
- Inspected returned merchandise for damage or defects before placing it back on display.
- Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Secured and stored items until customer pickup.
- Satisfied customers with quick, accurate service under tight deadlines.
- Assisted teammates with daily tasks during peak periods.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Scanned items when pulling from shelves to update system stock information.
- Maximized hourly rate by organizing shopping trips and planning efficient routes.
Education
Bachelor of Science -
Tarrant County College District
Fort Worth, TX06-2028
High School Diploma -
Venture High School
Arlington, TX11-2021
Skills
- Appointment Scheduling
- Adaptable to Changing Client Needs
- Beauty Treatment Recommendation
- Relationship Building
- Cash Register Operation
- Scheduling
- Time Management
- Organization skills
- Multi-line telephone skills
- Verbal and written communication
Certification
- Eyelash Extension Specialty License
Languages
Spanish
Elementary
Timeline
Boba Barista
My Boba Shop
05.2023 - Current
Lash Stylist
The Lash Cove
03.2023 - Current
Receptionist
The Lash Cove
03.2023 - Current
Personal Shopper
Walmart
08.2021 - 01.2023
Bachelor of Science -
Tarrant County College District
High School Diploma -
Venture High School