Ashlee Alderson
Grandview,IN
Summary
Dynamic professional with extensive experience at U.S. Bank as a Bankruptcy Agent, excelling in report analysis and effective communication. Proven ability to resolve conflicts and enhance team collaboration, ensuring compliance and accuracy in high-pressure environments. Recognized for maintaining meticulous attention to detail while managing customer inquiries and fostering positive relationships.
Overview
8
8
years of professional experience
Work History
Bankruptcy Agent
U.S. Bank
Owensboro, Kentucky
07.2022 - 10.2024
- Take incoming phone calls from borrowers, attorneys and authorized third parties regarding the loans of U.S. Bank
- Quality analyzed daily reports including auto and home equity payoffs
- Filter through daily mail and important documents, sending mail off to correct department
Office Manager
Here We Grow… Nursery and Preschool
Owensboro, Kentucky
01.2019 - 03.2022
- Managed daily office operations and coordinated administrative functions.
- Assisted in onboarding new employees and training staff on office systems.
- Developed and maintained filing systems for important documents and records.
Bank Teller
Fifth Third Bank
Tell City, Indiana
01.2017 - 12.2018
- Processed customer transactions efficiently in a high-volume banking environment.
- Assisted clients with account inquiries and provided relevant product information.
- Maintained accurate cash drawer and balanced transactions at end of shifts.
Education
High School Diploma -
South Spencer High School
Rockport05-2014
Skills
- Report analysis
- Customer inquiries
- Compliance awareness
- Team collaboration
- Conflict resolution
- Time management
- Effective communication
- Problem solving
- Attention to detail
Timeline
Bankruptcy Agent
U.S. Bank
07.2022 - 10.2024
Office Manager
Here We Grow… Nursery and Preschool
01.2019 - 03.2022
Bank Teller
Fifth Third Bank
01.2017 - 12.2018
High School Diploma -
South Spencer High School