Anthony Williams
White City
Summary
Dynamic professional with over ten years of experience in customer service and sales, demonstrating exceptional communication, rapport-building, and problem-solving skills. Strong team player thriving in collaborative environments while valuing constructive criticism as a pathway to continuous improvement. Committed to upholding a robust work ethic and consistently driven to achieve excellence in every task. Passionate about delivering outstanding results and enhancing customer satisfaction through dedicated service.
Overview
9
9
years of professional experience
Work History
Top Shop Agent
Lithia Driveway
01.2023 - 03.2025
- Played a key role in streamlining the vehicle acquisition and customer service process in a fast-paced, digital-first automotive retail environment.
- Specialized in assisting customers with vehicle appraisals, purchase offers, and coordinating logistics for vehicle pickup or delivery, ensuring a smooth and transparent experience from start to finish.
Customer Support Manager
Fullbloom Green House
11.2020 - 07.2022
- Responsible for driving national sales growth by building strong relationships with commercial growers, garden centers, and agricultural operations across the United States.
- Role involved both in-house consultations and extensive phone-based outreach to deliver customized solutions for greenhouse systems, supplies, and equipment.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
Painter
T&L Painting
02.2016 - 10.2020
- Used brushes, spray guns and paint rollers to paint surfaces.
- Removed fixtures such as pictures, doorknobs, lamps, and electric switch covers prior to painting.
Education
GED -
Eagle Point High School
Eagle Point06.2010
Skills
- B2C & B2B Sales Lead Generation
- Full-Cycle Sales Management
- Conflict Resolution & Negotiation
- Process Coordination
- Cross-Functional Team Collaboration
- Customer relations
- Research and due diligence
- Proficient with CRM (Salesforce)
- Inter-department collaboration
- Business development
- Records management
- Report analysis
Timeline
Top Shop Agent
Lithia Driveway
01.2023 - 03.2025
Customer Support Manager
Fullbloom Green House
11.2020 - 07.2022
Painter
T&L Painting
02.2016 - 10.2020
GED -
Eagle Point High School