Shift Leader
1 YearPotbelly's Sandwich Shop | 10.2025 - Current
- Opened and closed restaurant sections, completing cash handling, sanitation, and daily readiness checks.
- Resolved guest concerns promptly, supporting positive service recovery and customer satisfaction.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Beauty and Wellness Consultant
1 Year 1 MonthWalgreens | 08.2024 - 09.2025
- Recommended complementary items during consultations to improve basket value and customer satisfaction.
- Maintained current knowledge of health and wellness trends, promotions, and product offerings.
- Organized consultation area and replenished merchandise to ensure clean, accessible product presentation.
Team Member
1 Year 6 MonthsKrispy Kreme | 05.2023 - 11.2024
- Operated cash register to process orders, payments, and customer requests accurately.
- Delivered friendly customer service while resolving questions and maintaining fast service flow.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Store Associate
1 Year 2 MonthsAldi | 08.2022 - 10.2023
- Assisted customers with locating items and answering basic store questions.
- Operated cash register and processed purchases with attention to accuracy.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.