Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Ashlee Babb

Medical Office Administrator
Lawrenceville,GA

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated Assistant Head Coach with strong initiative and energy to take on challenging program objectives. Driven professional with flexible schedule, peak physical condition and 14+ years of soccer/football coaching experience. Resourceful team member able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries. Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.

Overview

23
23
years of professional experience

Work History

Head/First Assistant Coach

Revolution Soccer/ Pedimont Soccer Club/ GSA/ASC
Lawrenceville, GA
01.2008 - 03.2020
  • Monitored student performance both on field and in classroom.
  • Worked with individual players to develop abilities.
  • Created and managed schedules for seasonal lessons and practices.
  • Communicated frequently with other coaches, management teams and parents.
  • Oversaw out-of-season conditioning program for athletes.
  • Determined needs and managed coach assignment schedule.
  • Developed and implemented training drills to improve team cohesiveness and performance.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Built positive and productive relationships with parents of student athletes.
  • Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
  • Promoted stretching, mobility work and proper form to help athletes safely build strength.
  • Advised head coach on discipline, performance, and other decision-making areas.
  • Implemented exercise programs and training strategies to bolster individual and team performance.
  • Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
  • Directed ambitious practice sessions to boost athletic abilities and teamwork.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
  • Created and implemented coaching and training plans for score development and to enhance performance.
  • Monitored athletes during events and practice to quickly identify injuries.
  • Coordinated with parents, boosters and other resources to meet team needs involving equipment and travel arrangements.
  • Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.
  • Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
  • Participated in fundraising events, helping team bring in funds to pay for travel and other expenses.
  • Collaborated with administration to stay on top of changes and concerns.
  • Engaged athletes in discussions on race strategy, mental preparedness, visualization and performance.
  • Enhanced player health with optimized nutritional strategies and improved life choices.
  • Supervised academic progress of student-athletes and scheduled tutoring services when needed.
  • Promoted program and supported team alongside parent groups and student clubs.
  • Planned strategies for each match based on knowledge of opposing team and individual player strengths.
  • Promoted development of [Type] athletes at all levels from beginner to elite.
  • Cultivated community and media relations through social media and other communication channels to support program.
  • Developed and oversaw team budget, logistics and equipment purchases.

Packer/Picker Packer

Amazon
Braselton, GA
06.2016 - 08.2018
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Checked inventory and selected products from specific locations based upon availability.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Minimized waste and reduced volume of packaging materials used to prepare shipments.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Printed labels, packaged boxes and loaded into outbound containers.
  • Removed items from shelves or storage bins and scanned tags.
  • Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
  • Would often have to take over duties of others who were let go home early during shift due to lower management not understanding how to calculate needed personnel for required work loads.
  • Trained then began trouble shooting smaller issues and helping others whenever I was able to during my shifts.
  • Worked overtime when asked to ensure we fulfilled our shift requirements and didn't leave the following shift to pick up slack from the night shift.

Delivery Courier

Yancey Bros Co
Dacula, GA
05.2017 - 05.2018
  • Followed company policies and procedures during shift.
  • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
  • Drove safely at all times to avoid accidents and harm.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Verified load against delivery ticket before beginning every shift.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
  • Answered customer inquiries regarding shipments and provided updates on package arrival.
  • Tracked delivery information, mileage and fuel use while on shift.
  • Inspected truck prior to delivery, checking for proper stowage of packages.
  • Informed customers of discounts, special offers and programs to enhance customer experience.
  • Remedied any issues possible between customers and warehouses/depot/parts pullers. As often mistakes were made by one leading to miscommunication of needed part or time frames. Making sure only the responsible parties paid for any additional delivery fees.
  • maintained vehicle and stowed packages in vehicle to make sure deliveries were easy to access dependant on the route of the day.
  • Helped customers find/ research the items they needed and ensured they had proper part/item numbers for their particular pieces of equipment or vehicles.
  • defused any angry customers when delay in delivery or backorder for parts came about.
  • Did detailed invoices for both Yancey and customers and submitted them per delivery so records were never behind and invoices could be approved immediately as well as Yancey could bill at their pace.
  • Kept notes and records of all customers and of their multiple contacts/locations. Built strong relationships with each customer to help them feel comfortable with me coming onto their sites and always followed all safety and OSHA regulations; hard hats, boots, vests, contact with lead on site prior to entering sites, etc.

Childcare Provider

Self-employeed
Lawrenceville, GA
09.2009 - 08.2015
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Introduced children to educational games and activities to boost learning.
  • Led children in creative, athletic and educational activities while maintaining safe and orderly group.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Distributed food, napkins and beverages in preparation for snack time.
  • Assisted children with putting on coats and cold-weather gear before going outside.
  • Cared for children ages 2 weeks to 10 year old in nurturing and age-appropriate way.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Consulted with families to discuss activities and behaviors of each child.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Handled daily administrative tasks efficiently to minimize time away from children.
  • Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
  • Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Planned and managed learning-focused, imaginative and play-oriented activities for all children.

Medical Assistant

Tucker Internal Medicine
Tucker, GA
03.2008 - 09.2009
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures and care plan instructions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained pre- and post-treatment vital signs and weight.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Tested and recorded blood glucose levels.
  • Prepared initial patient charts for admission.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Obtained all prescribed laboratory testing.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Ordered and prepared reagents and supplies.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Ambulated, turned and positioned patients.

Education

Certified MA, Billing/coding, And Medical Admin - Medical Office Administrations

Javelin Technical College
Tucker, GA
12.2008

High School Diploma -

Harding High School
Marion, OH
05.2004

Skills

  • Equipment Use Monitoring
  • Parent Relations
  • Game Rule Updates
  • Preseason Tryouts
  • Problem Anticipation and Resolution
  • Athlete Training and Motivation
  • Fitness Assessments
  • Training Camp Oversight
  • Performance Monitoring and Optimization
  • Creativity and Flexibility
  • Event Scheduling
  • Safety Management
  • Improvement Strategies
  • Operating EKG Equipment
  • Diagnostic Testing
  • Blood and Tissue Collection
  • Completing Insurance Forms
  • Multi-Line Telephone System Operation
  • Clinical and Operational Judgement
  • Patient Relations
  • Wound Care
  • Updating Medical Records
  • Routine Laboratory Testing
  • Medical Coding
  • Medical Billing
  • Electronic Charting
  • Insurance Claims
  • Medical Assistance
  • HIPAA Compliance
  • Centrifuge Operation
  • Patient Data Gathering
  • Family Medicine
  • Phlebotomy Functions
  • Performing EKGs
  • Patient History Documentation

Additional Information

There are a few gaps in my employment history and those were due to my eldest son being diagnosed with Autism, CRD, delayed processing, stimulation issues, along with hearing loss and severe eczema. He is an adult now and high functioning- mainly independent. It took me off course as far as continuing in my chosen career path, but opened my vision to how to work with different people and how to handle stressful situations calmly. I am very passionate about protecting others, especially children any way I can and I see the work at your company as a way to continue to do that while being employed. Safety, health, and security for our communities starts with us and ends with us, therefore going into a line of work that focuses on that is an opportunity I at the least had to try for. I truly think I my attention for detail and willingness to work night and early mornings could be an asset to your team and provide a morale boost to your current staff. I am honest to a fault but very good at working both with others and independently. I need little direction once I understand the assignment and will always give all I can at bettering the company and customer experience. Thank you for considering me for this position within your company.

Timeline

Delivery Courier

Yancey Bros Co
05.2017 - 05.2018

Packer/Picker Packer

Amazon
06.2016 - 08.2018

Childcare Provider

Self-employeed
09.2009 - 08.2015

Medical Assistant

Tucker Internal Medicine
03.2008 - 09.2009

Head/First Assistant Coach

Revolution Soccer/ Pedimont Soccer Club/ GSA/ASC
01.2008 - 03.2020

Certified MA, Billing/coding, And Medical Admin - Medical Office Administrations

Javelin Technical College

High School Diploma -

Harding High School
Ashlee BabbMedical Office Administrator