Ashlee Brandon
Veterinary Assistant
Cushing,TX
Summary
Dedicated and professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I started college when I was a freshman in high school, and I always knew I wanted to be a more. I am very dedicated and mature for my age. I push myself to the limits and exceed expectations.
Overview
1
1
year of professional experience
Work History
Veterinary Assistant
Cherokee Animal Care Clinic
Rusk, TX
04.2021 - Current
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Administered medications to animals in treatment and documented changes in condition.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Answered owner animal health questions and advised on best care practices.
- Assisted senior staff with blood analyses and physical assessments.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Assisted veterinarian during immunologic, medical, surgical and diagnostic procedures.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Educated clients on post-surgical care and nutrition.
- Established and managed physical rehabilitation program for post-surgical patients.
- Maintained accurate pharmacy records and controlled drug, anesthesia and heartworm test logs.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Certification - Certified Nurses Assistant
Angelina College
Lufkin, TXBachelor of Science - Education
Stephen F. Austin Stae University
1936 North St, Nacogdoches, TX 7596512.2023
Skills
- Calm and Professional Under Pressure
- Responding to Difficult Customers
- Customer Data Confidentiality
- Customer Account Management
- Excellent Attention to Detail
- Critical Thinking
- Establishing and Maintaining Customer Relationships
- Patient and Empathetic
Timeline
Veterinary Assistant
Cherokee Animal Care Clinic
04.2021 - Current
Certification - Certified Nurses Assistant
Angelina College
Bachelor of Science - Education
Stephen F. Austin Stae University
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