Ashlee Burnau
San Tan Valley,AZ
Summary
Accomplished business development professional with 6 years of experience driving growth and profitability in homebuilding and real estate markets. Skilled in market analysis, competitor assessment, and developing innovative strategies to penetrate new markets. Adept at managing key accounts and leading cross-functional teams to achieve ambitious goals. Strong communication and relationship-building abilities, fostering collaboration with stakeholders to deliver impactful business solutions.
Overview
12
12
years of professional experience
Work History
Partnership Specialist
Mosaic Building Group
Phoenix, Arizona
04.2022 - 07.2024
- Conducted market research and identified potential business opportunities in the build for rent space.
- Developed and implemented strategies to increase customer base and revenue growth.
- Cultivated business alliances through effective relationship-building with home building trades and vendors.
- Collaborated with internal teams to develop tailored solutions for clients' needs.
- Identified areas of improvement within existing processes to optimize performance outcomes.
Agent Success Manager
HomeLight
Scottsdale , Arizona
03.2018 - 02.2022
- Managed daily operations of agent success department, including supervision of staff members.
- Engaged in regular communication with real estate agents to assess key performance indicators, enhance understanding of organizational dynamics, and drive product promotion.
- Created reports detailing sales activities such as weekly, monthly, quarterly results, forecasts, territory analyses .
Customer Service Representative
GoDaddy
Gilbert, AZ
10.2016 - 02.2018
- Identified opportunities for upselling additional products or services based on customer needs.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Lead Sales Associate
Orangetheory Fitness
Gilbert, Arizona
01.2013 - 09.2016
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Trained personnel on policies, procedures and communications for in-person and telephone etiquette.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Associate of Arts - International Business
Maricopa Community Colleges - Chandler-Gilbert Community College
Chandler, AZ05-2016
Skills
- Strategic Partnerships
- Pipeline Management
- Prospecting
- Market and competitive analysis
- Sales Leadership
- Cross-Functional Collaboration
- Consultative and relationship selling
- KPI Tracking
References
References available upon request.
Timeline
Partnership Specialist
Mosaic Building Group
04.2022 - 07.2024
Agent Success Manager
HomeLight
03.2018 - 02.2022
Customer Service Representative
GoDaddy
10.2016 - 02.2018
Lead Sales Associate
Orangetheory Fitness
01.2013 - 09.2016
Associate of Arts - International Business
Maricopa Community Colleges - Chandler-Gilbert Community College
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