Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Detailed Data Entry Clerk with experience inputting and organizing data in various software and applications. Trained in college in using Microsoft office, word processing and spreadsheets. Organized individual recognized for transposing large amounts of data with accuracy and speed.
I am a great communicator, experienced in customer service seeking to fill a flexible remote full time position that will enable me to grow and flourish as I apply it to my life. You can be sure that I will bring these qualities to this position with your company, in addition to my other strengths, which includes pay attention to detail, focused, multitasking, quick learner, and discretion. For more detail about my background, please review my enclosed resume. I believe that I can be the hard worker you're looking for and welcome the opportunity to speak with you at your earliest convenience.
Overview
9
9
years of professional experience
Work History
Certified Nurse Assistant (CNA)
Windsor Garden Care Center
Hayward, USA
08.2018 - 12.2018
Assist residents with daily living activities:
Provide emotional support and listen to them
Observe their behavior and physical appearance
Assist with changing their diaper, feeding, showering and dressing
Work with charge nurse and report to them if I see anything change in a resident
Remake resident bed
Give resident privacy and
Remain confidential with their information
Make sure infection control policy is in effect
Entering data on the computer correctly that was collected throughout my shift of the residents condition
Cashier/Customer Service
Bed Bath & Beyond
San Leandro, USA
10.2017 - 02.2018
Engage customers in a courteous, helpful and respectful manner, promptly and politely responds to customer inquiries and customer requests for support
Process customer transactions through the register and customer service desk
Collect and process payment from customer and enter into register (includes applying coupons, providing change and receipts)
Package customer purchases for removal from the store (includes wrapping and bagging)
Ensure all items intended for purchase are identified and properly scanned
Execute activities related to store initiatives to offer customers additional products and services (i.e
Special sale items, credit card applications)
Return misplaced product, customer returns and other product gathered in the front-end to the correct location in the store
Execute price changes and sign changes as needed
Perform additional duties as required, but not limited to, stocking, freight processing, price changes and cart retrieval
Answer phones and complete request and answer customers questions or transfer them to the manager onsite
Parking Attendant
Douglas Parking
Oakland, USA
02.2017 - 08.2017
Manage the parking and traffic operations within a particular property or establishment
Primary responsibility is to assist clients in their vehicles as they move and navigate, ensuring order and safety in the parking lot or garage
There are instances when I have to keep count of all vehicles for security, obtain necessary client information, and sometimes even collect payment should the establishment require
Retail Sales Associate/Cashier
Hobby Lobby
Antioch, USA
12.2015 - 01.2017
Greet customers warmly and provide excellent customer service
Assist customers in locating items, answering questions about products, and providing information on sales and promotions
Operate cash registers accurately and efficiently to process payments from customers
Process returns and exchanges according to company policy
Maintain a neat and organized work area
Stock shelves with merchandise and ensure that all displays are properly labeled and priced
Monitor inventory levels and restock shelves as needed
Ensure the store is clean and presentable at all times
Follow safety protocols and adhere to loss prevention policies
Provide assistance to other departments when needed
Participate in team meetings and training sessions
Handle special orders and requests from customers
Cashier/Customer Service
Starbucks
Oakley, USA
08.2016 - 12.2016
Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash handling policies and procedures
Maintains a solid knowledge of products and services available in unit
Cleans and stocks work area
Assists in locating, reconciling, and verifying the accuracy of transactions and operate equipment with peripheral electronic data processing
Graphic Designer
12.2015 - 04.2016
Received my customers request
Provided their request with my own creativity in the painting
Shopped and bought all of the required material
Put time into a couple of rough drafts so they could get a feel for what the painting will look like
Had a couple of meetings where I communicated and displayed the rough drafts
Once I was done turned it in to my customer and received payment
Child Care Attendant
Diamond Hills Sports Club and Spa
Oakley, USA
07.2013 - 01.2016
Responsible for the care of children ages 6 weeks to 18years
Multitasking between tasks, interacting and Participating in activities such as games, music and movement, tumbling, crafts, and story time to keep the kids occupied and satisfied
Responsible for infant care, lifting, and feeding, infants when necessary
Working and watching a numerous amount of kids as a team to make sure they act and play safely
Work in both a fast and slow paced environment
Hair Stylist
01.2014 - 01.2015
Time management skills
Completing a task to my customers satisfaction
Worked with a variety of hair length, textures
Provided interpersonal, communication and customer service skills
Physical mobility, able to stand for prolonged periods of time
Executive Team Member
ALTERNATIVES IN ACTION
Oakland, USA
06.2011 - 08.2011
A teachers assistant for an after school class called child development
Created agendas for the after school class and helped my adult coach lead the class
Attended meetings regarding after school classes and certain school events
Helped the after school class put on an event for preschoolers, daycare and children in the community
Volunteered at a preschool, helped clean up the preschool, watched and assisted kids during snack, arts and craft, and play time
Summer Internship
Highland Hospital
Oakland, USA
06.2010 - 08.2010
Volunteered at an Alzheimer center
Learned about different type of diseases, symptoms and many more
Directed patients with a partner to where they needed to go in the hospital if they were lost
Worked in groups with other people to solve problems, answer questions, and write a research paper on a certain type of disease
Learned the importance of HIPPAA to keep patients information confidential and remain discreet
Education
None - Liberal Arts:Math and science, Arts and Hummanities