Ashlee Crenshaw
Villa Rica,GA
Summary
Focused Customer Service Rep fully versed in retail operations. Offer 4 years of experience in high-volume settings. Highly service-minded and professional with customers and employees alike.
Overview
10
10
years of professional experience
Work History
Manager Retail Associate
The Cigar Box
Douglasville , GA
08.2017 - Current
- Responded to customer requests via telephone and email.
- Entered details such as payments, account information and call logs into the computer system.
- Increased business sales utilizing cigar and accessories knowledge.
- Ensured efficient and timely replenishment of sales floor merchandise.
- Provided excellent customer service to cultivate loyalty and satisfaction.
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
- Determined customer needs by asking relevant questions and listening actively to the responses.
Baker/ Cashier
Bagel Miester
Douglasville , GA
09.2014 - 03.2017
- Trained new cashiers on procedures, customer service and sales techniques.
- Maintained reports of transactions and greeted customers when entering and leaving the establishment.
- Totaled bills and calculated taxes.
- Pleasantly engaged customers, offered a warm smile and provided immediate and dedicated assistance.
- Worked the cash register and processed various payments, including credit card, check, and cash transactions.
Restaurant Hostess
Texas Roadhouse
Douglasville , GA
04.2017 - 08.2017
- Assisted guests with finding items.
- Effectively listened to, understood and clarified guest concerns and issues.
- Established and maintained a positive work environment.
- Maintained clean dining room, lobby and service areas at all times.
- Quickly set up and cleared tables and stocked all service stations.
Education
High School Diploma - undefined
Alexander High School
Douglasville, GA2016
Skills
- Time management skills
- Order monitoring
- Customer service
- Basic math skills
- Accurate money handling
- Customer assistance
- Good telephone etiquette
- Proficient in Word Software
Hobbies
- Making vinyl decals, shirts, etc.
- Going to the dirt track with my boyfriend.
- Working on cars.
- Playing with my dog.
Timeline
Manager Retail Associate
The Cigar Box
08.2017 - Current
Restaurant Hostess
Texas Roadhouse
04.2017 - 08.2017
Baker/ Cashier
Bagel Miester
09.2014 - 03.2017
High School Diploma - undefined
Alexander High School
Similar Profiles
Michael ChappellMichael Chappell
Purchasing Associate at Cigar Box StudiosPurchasing Associate at Cigar Box Studios
Joy AdamsJoy Adams
Bartender and Waitress at Toro Cigar and Martini BarBartender and Waitress at Toro Cigar and Martini Bar
SHADI DABABNEHSHADI DABABNEH
Store Manager at Huntington Beach, Cigar & Tobacco StoreStore Manager at Huntington Beach, Cigar & Tobacco Store