Ashlee Duckworth
Clearwater,FL
Summary
Experienced Food Service Manager with a proven track record of overseeing and optimizing food service operations. Proficient in managing staff, inventory, and budgets to ensure efficient and profitable operations. Skilled in maintaining high standards of food quality, safety, and customer service.
Overview
13
13
years of professional experience
Work History
Food Truck Operator
Ducks Kitchen
Lexington , KY
10.2014 - Current
- Organized and maintained food truck inventory.
- Developed menus for customers to choose from.
- Scheduled employees for daily operations of the food truck.
- Coordinated with vendors to ensure timely delivery of supplies and ingredients.
- Maintained a clean and sanitary work environment in accordance with health regulations.
- Prepared meals according to customer orders using fresh ingredients.
- Processed payments accurately and efficiently using cash registers or POS systems.
- Provided excellent customer service, resolving customer complaints quickly and professionally.
- Advertised the food truck business through various channels such as social media, flyers.
- Assisted in loading and unloading equipment into the food truck when necessary.
- Monitored stock levels of ingredients on a regular basis to ensure adequate supply is available at all times.
- Kept accurate records of sales data, expenses, profits.
- Performed maintenance checks on the food truck regularly.
- Managed online orders and deliveries within designated areas.
- Developed strategies to maximize customer satisfaction and increase sales in catering services.
- Prepared reports summarizing financial information such as costs incurred per event or total revenue generated from catering services.
Kitchen Manager
Canes Chicken Fingers
Houston, Texas
10.2022 - 12.2022
- Developed and implemented kitchen policies, procedures and quality standards.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
Chef De Cuisine
Event Tenders, Event Staffing In Kentucky, Ohio An
Lexington, KY
08.2011 - 08.2018
- Developed and implemented new menu items to meet customer needs.
- Maintained a clean and organized kitchen environment.
- Coordinated with suppliers to ensure fresh ingredients were available for daily operations.
- Trained new hires in proper kitchen procedures.
- Created recipes that kept customers coming back for more.
- Planned menus based on seasonal availability of ingredients.
- Monitored inventory levels and placed orders as needed.
- Developed strategies to increase efficiency in the kitchen.
- Resolved conflicts among team members quickly and effectively.
- Tracked kitchen's inventory and ordered new food and supplies when needed.
Food and Beverage Manager
Event Tenders, Event Staffing In Kentucky, Ohio And Nationally
Lexington, Kentucky
08.2011 - 05.2018
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Developed and implemented standard operating procedures for all restaurant operations to ensure compliance with health regulations and quality standards.
- Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
- Created monthly financial reports to analyze sales trends, labor costs and other expenses related to the food and beverage department.
- Ordered supplies for kitchen staff in order to maintain adequate levels of inventory for daily operations.
- Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
Education
High School Diploma -
Center High School
Kansas City, MO05-2003
Some College (No Degree) -
US Army
FT. Lee Virginia Skills
- Staff Supervision
- Performance Improvement
- Operations Management
- Collaboration and Teamwork
- Conflict Resolution
- Back of House Management
- Managing Reservations and Large Parties
- Analytical Thinking
- Effective Communication
- Safe Food Handling
- Professionalism
- Time Management
- Team Leadership
- Professional Demeanor
- Attention to Detail
- Front of House Management
- Food Preparation
- Menu development
- Social Media Promotion
- Waste Reduction
- Expense Tracking
- Event Coordination
- Relationship Building
Timeline
Kitchen Manager
Canes Chicken Fingers
10.2022 - 12.2022
Food Truck Operator
Ducks Kitchen
10.2014 - Current
Chef De Cuisine
Event Tenders, Event Staffing In Kentucky, Ohio An
08.2011 - 08.2018
Food and Beverage Manager
Event Tenders, Event Staffing In Kentucky, Ohio And Nationally
08.2011 - 05.2018
High School Diploma -
Center High School
Some College (No Degree) -
US Army