Ashlee Espinal
Miami,FL
Summary
Reliable leader with a track record of enhancing team performance at Dunkin by implementing staff education and training programs. Skilled in customer service and credit analysis, demonstrating exceptional decision-making capabilities and a positive attitude. Excelled in creating safe, efficient work environments, significantly reducing discrepancies and improving customer satisfaction.
Overview
3
3
years of professional experience
Work History
Shift Leader
Dunkin
St. Cloud, FL
06.2022 - 08.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Daycare Assistant
Ignyte Performing Arts
Kissimmee, FL
10.2021 - 04.2022
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Credit Analyst
Wall Street Credit
New York, NY
05.2021 - 08.2021
- Assessed credit risk and analyzed financial statements.
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Analyzed credit scores to determine borrowers' creditworthiness.
- Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
Education
Currently Studying - Psychology
Florida International University
Miami, FL05.2028
High School Diploma -
Southland Christian School
Kissimmee, FL05.2024
Skills
- Positive Attitude
- Team Leadership
- Decision-making capabilities
- Customer service focus
- Flexible Schedule
- Strong verbal and written communication
- Training Assistance
- Creative Problem-Solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Leader
Dunkin
06.2022 - 08.2024
Daycare Assistant
Ignyte Performing Arts
10.2021 - 04.2022
Credit Analyst
Wall Street Credit
05.2021 - 08.2021
Currently Studying - Psychology
Florida International University
High School Diploma -
Southland Christian School