Ashlee Farmer
Plainfield,NJ
Summary
Dynamic professional with a proven track record at Petco, enhancing customer experiences and fostering repeat business through exceptional interpersonal skills and targeted sales strategies. Excelled in fast-paced environments, demonstrating strong multitasking abilities and analytical problem-solving. Achieved significant improvements in guest relations and inventory management, contributing to team success.
Overview
5
5
years of professional experience
Work History
Operation Generalist
Petco
North Plainfield, NJ
05.2023 - Current
- Greeted customers entering the store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions
- Assisted customers with returns, refunds, and resolving transaction issues
- Stocked, tagged, and displayed merchandise as required
- Developed and maintained a comprehensive understanding of products and services
- Cleaned animal enclosures maintain clean living spaces for pets
- Feed and water animals
Sales Associate
Seven Eleven
Piscataway, NJ
12.2020 - 06.2021
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Contributed to team objectives in a fast-paced environment
- Trained new employees in customer service, money handling, and organizing strategies
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Informed customers of promotions to increase sales productivity and volume
Afterschool Counselor
The Black United Fund
Plainfield, NJ
09.2019 - 03.2020
- Worked with individuals to help understand and overcome personal, social, or behavioral problems
- Planning and leading physical and mentally stimulating activities for children ranging in age from 4-7
- Assisting with homework
Education
Associate of Arts - Psychology
Union County College
Cranford, NJ01.2023
High School Diploma -
Plainfield High School
Plainfield, NJ06.2020
Skills
- Targeted Sales Strategies
- Multitasking
- Strong Interpersonal Skills
- Analytical Problem Solving
- Guest Relations
- Inventory Stocking
- Effective Team Collaboration
- Customer relationship management systems
Timeline
Operation Generalist
Petco
05.2023 - Current
Sales Associate
Seven Eleven
12.2020 - 06.2021
Afterschool Counselor
The Black United Fund
09.2019 - 03.2020
Associate of Arts - Psychology
Union County College
High School Diploma -
Plainfield High School