Organized and dependable candidate. Hardworking and adaptable to various situations and roles that may be thrown my way. Nearly 7 years of management experience. Detail oriented with a positive attitude.
Overview
9
9
years of professional experience
Work History
SBK RTE Line Lead/Operator
Sheetz Distribution Services
09.2023 - Current
Kept detailed production records and identified hold-ups.
Followed production list provided by department managers.
Assisted in meeting daily production goals through effective communication and teamwork.
Kept equipment clean, organized and sanitized.
SBK RTE Feeder/Packer
Sheetz Distribution Services
09.2022 - 09.2023
Recorded food production data to enable performance monitoring.
Routinely watched over and assisted employees from start to finish to help ensure quality product.
SBK RTE Production Team Member
Sheetz Distribution Services
04.2022 - 09.2022
Restocked supplies to keep up with high production needs.
Worked on the production lines assembling, packaging, and labeling a variety of recipes to be selected for shipment.
Contributed to building and maintaining a more positive work environment.
Salaried First Assistant
Delamor Enterprises
02.2017 - 04.2022
Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
Onboarded new employees with training and new hire documentation.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Assistant Manager
Delamor Enterprises
06.2016 - 02.2017
Improved customer satisfaction by addressing and resolving complaints promptly.
Supervised day-to-day operations to meet performance, quality and service expectations.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Developed strategy to increase sales and drive profits.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Crew Member
Delamor Enterprises
05.2015 - 06.2016
Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Processed customer payments and balanced cash drawers.
Kept register accurate through correct billing, payment processing, and cash management practices.
Cleaned and organized kitchen, dining and service areas.
Education
Hambergerology - Store Management
Hamburger University
Chicago, IL
08.2021
High School Diploma -
Chestnut Ridge Senior High School
New Paris, PA
06.2016
Skills
Quality Assurance
Continuous Improvement
Time Management
Adaptability
Teamwork and Coordination
Strong Work Ethic
Punctual and Reliable
Computer Skills
Organizational Skills
Production Documentation
Team Leadership
Teamwork and Communication
Timeline
SBK RTE Line Lead/Operator
Sheetz Distribution Services
09.2023 - Current
SBK RTE Feeder/Packer
Sheetz Distribution Services
09.2022 - 09.2023
SBK RTE Production Team Member
Sheetz Distribution Services
04.2022 - 09.2022
Salaried First Assistant
Delamor Enterprises
02.2017 - 04.2022
Assistant Manager
Delamor Enterprises
06.2016 - 02.2017
Crew Member
Delamor Enterprises
05.2015 - 06.2016
Hambergerology - Store Management
Hamburger University
High School Diploma -
Chestnut Ridge Senior High School
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