Ashlee Garcia
New York
Overview
10
10
years of professional experience
Work History
Client Services Associate
VERITEXT LEGAL SOLUTIONS
New York
02.2020 - Current
- Resolve issues and/or escalate as needed by collaborating with applicable clients, vendors, and/or internal departments/colleagues to ensure prompt and accurate resolutions.
- Manage legal documents using internal document management system
- Ensure deposition proceedings and resulting transcripts are in compliance with state and federal law
- Build and maintain relationships with and provide support to clients and vendors.
- Data entry for incoming requests for upcoming legal proceedings by phone and email and calendaring
- Reception duties including greeting clients, technical support, and preparation of conference rooms.
Visa Operations Officer
BLS SPAIN INTERNATIONAL
New York
02.2018 - 09.2019
- Acted as a liaison and attended meetings with the Consulate General of Spain.
- Provided Customer Service support to include conducting interviews and collecting documents for Schengen Visa applications and answering email and phone calls.
- Provided Administrative support to include data entry, photocopying and scanning.
- Prepared Operations duties to include producing Excel Spreadsheets including cash reports and out(scan reports.
- Utilized mail/shipping software including WorldShip.
Paralegal/Bodily Injury Assistant
CURE AUTO INSURANCE
Princeton
03.2017 - 10.2017
- Prepared correspondence to attorneys, medical providers, and insurance carriers.
- Administrative tasks included sorting and handling incoming mail.
- Maintained department Excel spreadsheets.
- Entered and closed claims utilizing the ISO Database.
- Opened, prepared and closed Bodily Injury files for Claim Adjusters.
Paralegal
NEW JERSEY DEPARTMENT OF BANKING AND INSURANCE
Trenton
05.2016 - 01.2017
- Attended legal proceedings and composed hearing minutes.
- Corresponded with Respondents and Attorneys.
- Maintenance of department and attorney calendars
- Clerical duties included faxing, mailing, photocopying and file management.
- Legal Compliance duties included compiling records under the Open Public Records Act.
Education
Paralegal Certificate -
RUTGERS UNIVERSITY
12.2025
Bachelor of Arts - International Studies and Political Science
RAMAPO COLLEGE OF NEW JERSEY
05.2014
Skills
- Legal skills
- PACER
- Efiling in NJ Courts
- Case management software
- SPSS Software
- Statistical analysis
- Microsoft Word
- PowerPoint
- Excel
- ICD10 coding
Timeline
Client Services Associate
VERITEXT LEGAL SOLUTIONS
02.2020 - Current
Visa Operations Officer
BLS SPAIN INTERNATIONAL
02.2018 - 09.2019
Paralegal/Bodily Injury Assistant
CURE AUTO INSURANCE
03.2017 - 10.2017
Paralegal
NEW JERSEY DEPARTMENT OF BANKING AND INSURANCE
05.2016 - 01.2017
Paralegal Certificate -
RUTGERS UNIVERSITY
Bachelor of Arts - International Studies and Political Science
RAMAPO COLLEGE OF NEW JERSEY