Ashlee Grace
Bluffdale,UT
Summary
Repair Associate at Larson Davis with a proven track record in enhancing repair processes and reducing average repair times. Skilled in customer service and data entry, I effectively managed customer interactions and streamlined workflows, significantly boosting team productivity through organized inventory and tool management.
Overview
9
9
years of professional experience
Work History
Repair Associate
Larson Davis
Provo, UT
06.2017 - Current
- Communicated with customers via email and phone calls regarding status and payments.
- Processed payments via phone for credit card transactions and purchase orders.
- Collaborated with team to ensure timely completion of repair tasks.
- Maintained accurate records of repairs and service history.
- Enhanced repair processes through feedback and continuous improvement initiatives.
- Streamlined workflow by organizing inventory and tool management systems.
- Reduced average repair times by streamlining workflow processes, improving overall productivity within the team.
Skills
- Customer service
- Time management
- Attention to detail
- Customer interaction
- Customer engagement
- Decision-making
- Courteous and professional
- Work Planning and Prioritization
- Data entry
Timeline
Repair Associate
Larson Davis
06.2017 - Current