Ashlee Huth
Yucaipa,CA
Summary
Dynamic customer service professional with a strong work ethic and proven ability to resolve conflicts effectively. At Sprouts Farmers Market, I enhanced customer satisfaction through expert product knowledge and maintained high standards of cleanliness. Skilled in cash handling and relationship building, I consistently contributed to a positive shopping experience.
Overview
5
5
years of professional experience
Work History
Deli Clerk
Sprouts Farmers Market Inc, Grocery
Redlands, CA
06.2024 - Current
- Provided excellent customer service by assisting with deli product selections and answering inquiries.
- Maintained cleanliness and organization of deli area, ensuring compliance with health and safety standards.
- Operated slicing and packaging equipment accurately to prepare various meats and cheeses for display.
- Collaborated with team members to restock shelves and maintain optimal inventory levels.
Customer Service Representative
United Pacific
Redlands, CA
07.2023 - 07.2024
- Processed orders and managed returns to enhance customer satisfaction.
- Collaborated with team members to streamline communication protocols.
- Maintained accurate records of customer interactions for quality assurance.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Crew Member
McDonald's
Yucaipa, CA
08.2021 - 06.2022
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently to prepare food items consistently and safely.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Collaborated with team members to optimize workflows, enhancing overall productivity during peak hours.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Yucaipa Adult School
Yucaipa, CASkills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Safe food handling practices
- Equipment safety
- Hospitality service expertise
- Heavy lifting
- Pricing and shelf labeling
- Cash handling proficiency
- POS system operation
- Product knowledge
- Cash register operation
- Upselling
- Customer relations
- Problem resolution
- Relationship building
- Complaint resolution
- Prioritization
- Staff training
Timeline
Deli Clerk
Sprouts Farmers Market Inc, Grocery
06.2024 - Current
Customer Service Representative
United Pacific
07.2023 - 07.2024
Crew Member
McDonald's
08.2021 - 06.2022
High School Diploma -
Yucaipa Adult School