Ashlee Jacobs
South Plainfield,United States
Summary
Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving. Dedicated employee with excellent experience in the customer service industry. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Receptionist
Complete Care
07.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Graduate Assistant
Kean University
09.2023 - 05.2024
- Supported student social, emotional and academic development.
- Guided and supported faculty and staff in development of new programs.
- Organized events and workshops for promoting learning outside the classroom, fostering a sense of community among students.
Diversity, Equity, and Inclusion Intern
Kean University
01.2023 - 05.2023
- Supported development of program materials to advance inclusion and diversity awareness, learning and action planning.
- Provided perspective, insights and knowledge to stakeholders across organization as inclusion and diversity subject matter expert.
- Liaised between multicultural business divisions to improve communications.
Student Assistant
Kean University
05.2022 - 12.2022
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
Education
Master of Arts - Social Work
Kean University
Union, NJ05-2026
Bachelor of Arts - Sociology
Kean University
Union, NJ05.2023
Skills
- Dependable and Responsible
- Cultural Awareness
- Active Listening
- Written Communication
Timeline
Receptionist
Complete Care
07.2024 - Current
Graduate Assistant
Kean University
09.2023 - 05.2024
Diversity, Equity, and Inclusion Intern
Kean University
01.2023 - 05.2023
Student Assistant
Kean University
05.2022 - 12.2022
Master of Arts - Social Work
Kean University
Bachelor of Arts - Sociology
Kean University
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