Ashlee Johnson
North Port
Summary
Results-driven retail sales associate with over 14 years of experience in customer service and team collaboration. Skilled in inventory management and conflict resolution, consistently achieving sales goals while maintaining an organized shopping environment.
Overview
16
16
years of professional experience
Work History
Retail Sales Associate
Target
Venice, FL
10.2018 - Current
- Enhanced customer experience through attentive service and product knowledge.
- Managed inventory levels, ensuring product availability and organization on sales floor.
- Trained new associates on operational procedures and customer engagement techniques.
- Implemented promotional displays to increase product visibility and drive sales.
- Collaborated with team members to maintain a clean, organized shopping environment.
- Analyzed customer feedback to improve store layout and merchandise placement.
- Led efforts in achieving store sales goals through effective upselling strategies.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Greeted customers and provided outstanding customer service.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Prioritized helping customers over completing other routine tasks in store.
- Performed cash, card, and check transactions to complete customer purchases.
- Monitored customers for signs of security concerns and escalated issues to management.
Dog Daycare Attendant
Camp Bow Wow
North Port, FL
01.2023 - 09.2024
- Supervised daily dog activities, ensuring safety and engagement in a structured environment.
- Monitored health and behavior of dogs, identifying signs of distress or illness promptly.
- Implemented enrichment programs to promote physical and mental stimulation among dogs.
- Maintained cleanliness and organization of play areas, adhering to sanitation protocols.
- Collaborated with team members to improve operational efficiency and enhance customer satisfaction.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
- Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Exercised animals regularly with walks and rigorous play activities.
- Ensured compliance with all local regulations and standards for dog daycare operations, maintaining safe and legal environment.
- Increased owner satisfaction, providing regular updates and photos of their pets' day, promoting peace of mind.
- Adapted to each dog's unique needs and personality, ensuring tailored approach to care that maximized comfort and happiness.
- Reduced anxiety in new or nervous dogs by using calming techniques and providing one-on-one attention, fostering more welcoming environment.
- Improved overall cleanliness and hygiene by rigorously following cleaning protocols for both indoor and outdoor play areas.
- Streamlined check-in and check-out process, making it more efficient for both staff and pet owners.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Monitored animals for behavioral problems and signs of health issues.
- Followed pet care instructions for dietary needs and medication regimens.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Grocery Clerk
Publix
Port Charlotte, FL
06.2012 - 10.2018
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Operated cash registers efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained store cleanliness and organization, contributing to a pleasant shopping environment.
- Stocked shelves with merchandise, ensuring optimal inventory levels and product placement.
- Collaborated with team members to meet daily operational goals and improve service efficiency.
- Monitored inventory levels regularly, identifying restocking needs to prevent shortages or overages.
- Implemented process improvements that enhanced workflow efficiency in grocery operations.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
- Removed trash, swept, and mopped floors for professional appearance.
- Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
- Retrieved items for customers and verified prices.
- Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
- Operated cash register to accurately process and record customer payments.
- Conducted daily cleaning tasks to maintain hygienic shopping environment.
- Streamlined checkout process, reducing wait times and improving customer feedback.
- Promoted weekly specials to customers, boosting sales of targeted products.
- Handled customer complaints with empathy and efficiency, restoring customer confidence.
- Trained new employees in store procedures and customer service standards, maintaining high service levels.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
Busser
Country Hound
Englewood, FL
03.2017 - 09.2017
- Cleaned and organized dining areas to maintain exceptional guest experiences.
- Assisted servers in delivering food and beverages promptly to enhance service efficiency.
- Set up and restocked service stations ensuring optimal readiness during peak hours.
- Supported team members by clearing tables quickly, facilitating timely turnover for new guests.
- Collaborated with kitchen staff to ensure accurate food presentation and adherence to safety standards.
- Trained new bussers on best practices for cleanliness and customer service expectations.
- Implemented cleaning procedures that improved overall sanitation ratings during health inspections.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
- Provided support during special events, ensuring seamless operations despite increased demands.
- Reduced wait times for seating, efficiently managing flow of guests during peak hours.
- Improved restaurant ambiance, regularly polishing glassware and silverware to high shine.
- Contributed to restaurant's reputation for cleanliness, diligently sweeping and mopping floors daily.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted with bussing tables and cleaning up spills.
Preschool Teacher's Assistant
Miss Heidi’s Preschool
Englewood, FL
02.2010 - 05.2012
- Assisted lead teacher in developing engaging lesson plans and activities for preschool-aged children.
- Supported daily classroom routines, maintaining a structured and positive learning environment.
- Facilitated small group activities, encouraging social interaction and emotional development among students.
- Implemented age-appropriate educational games to enhance children's cognitive skills and creativity.
- Monitored student progress, providing feedback to the lead teacher regarding individual needs and achievements.
- Contributed to a safe and inclusive learning environment by closely monitoring student behavior and addressing concerns promptly.
- Improved preschoolers'' fine motor skills through art-based projects involving cutting, pasting, painting, and drawing exercises.
- Promoted language development among students using interactive storytelling techniques.
- Fostered a positive and nurturing classroom environment conducive to optimal learning and growth.
- Nurtured a love for reading among students by regularly sharing age-appropriate literature selections during storytime sessions.
- Enhanced learning experiences by incorporating hands-on activities and creative projects.
- Supported children''s emotional, social, and cognitive development through active engagement in various classroom activities.
- Served as an empathetic listener when comforting upset or frustrated children while fostering resilience in handling challenging situations.
- Supervised indoor and outdoor playtime activities, ensuring student safety at all times.
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Organized snack time and nap hours.
- Cleaned, organized and restocked classrooms for upcoming classes.
Education
No Degree -
Florida SouthWestern State College
Punta Gorda, FLAssociate of Arts -
State College of Florida
Venice, FL05.2025
Skills
- Customer service
- Teamwork
- Problem-solving
- Time management
- Customer assistance
- Customer engagement
- Reliability and punctuality
- Flexible schedule
- Product knowledge
- Cash register operation
- Relationship building
- Stocking and receiving
- Store maintenance
- Display setup
Timeline
Dog Daycare Attendant
Camp Bow Wow
01.2023 - 09.2024
Retail Sales Associate
Target
10.2018 - Current
Busser
Country Hound
03.2017 - 09.2017
Grocery Clerk
Publix
06.2012 - 10.2018
Preschool Teacher's Assistant
Miss Heidi’s Preschool
02.2010 - 05.2012
No Degree -
Florida SouthWestern State College
Associate of Arts -
State College of Florida